How to Add Contacts to Viber on iPhone and Android

Download Article

A guide to adding new friends to Viber on iOS and Android

Co-authored by Megaera Lorenz, PhD

Last Updated: December 14, 2024 Fact Checked

Download Article

• Adding Contacts Manually
|
• Syncing Your Contacts
|
• Troubleshooting
|
• Video
|
• Q&A

|Show more |Show less

If you give the Viber app permission to access your contacts when you first set up your account, it will automatically sync all the contacts on your phone or tablet. But what if you want to add a new contact who isn’t in your device’s Contacts app? In this article, we’ll show you how to do that in a few simple steps. Plus, we’ll explain how to troubleshoot the app if it isn’t syncing on its own.

Quick Steps

1. Tap ••• at the bottom right corner of the screen in Viber.
2. Select Add Contact.
3. Enter the phone number of the person you want to add.
4. Tap Done or Continue.
5. Fill in your contact’s name and add a photo (optional).
6. Tap Save or ✓.

Steps

Section 1 of 3:

Adding Contacts Manually

Download Article

1. 1
   Tap the ••• icon. The More ••• icon is located at the bottom right corner of the screen in the Viber app. Tap it to open a menu screen.

   • If tapping this button takes you to a submenu, such as Settings, tap the < back arrow at the top left corner of the screen to go back to the main More menu.
   • Use this method to add contacts who aren’t in your phone’s contact list.
2. 2
   Scroll down and tap Add Contact. It’s near the bottom of the menu.
   Advertisement
3. 3
   Enter your contact’s phone number. Type the whole number, including country and area code, in the text field under Enter a Phone Number. When you’re finished, tap Done (iOS) or Continue (Android) next to the number you entered.

   • If the contact is not yet on Viber, you’ll get a pop-up asking you if you’d like to invite them. If so, tap Invite. Otherwise, tap Cancel. Either way, you can still add the person to your Viber contacts.
   • Alternatively, if you have a QR code with the person’s Viber contact information, tap QR Scanner under Or Scan QR Code. Scan the code and tap Save (iOS) or the Checkmark (Android).
4. 4
   Fill in any additional information. On the next screen, you can enter a first and last name for your contact. You can also tap Add photo to upload an image.
5. 5
   Tap Save (iOS) or ✓ (Android). The number and any additional contact info you added will be saved to your Viber contacts list.
Advertisement

Section 2 of 3:

Syncing Your Contacts

Download Article

1. Sign in to Viber on your phone to sync your contacts. Viber should automatically sync with the contact list on your phone, making it easy to chat with anyone already in your contacts. The first time you launch the Viber app and set up a new account, you may be prompted to allow Viber to access your contacts.

   • To see your contacts, tap the Calls icon at the bottom of the screen, then make sure the Contacts tab at the top of the menu is selected.
   • Anyone in your contacts who is also on Viber will have purple icons of a phone receiver and a video camera next to their name, and purple text below their name that says Free Viber call.
   • Contacts who are in your phone contact list but don’t have Viber accounts will have a green phone icon and the text Viber Out call. You can still call them from Viber, but you’ll have to use credits.

Section 3 of 3:

Troubleshooting

Download Article

1. 1
   Close and reopen Viber. If your contacts aren’t syncing correctly, restarting the app might help. Exit the Viber app and relaunch it, then try again.
2. 2
   Make sure you have a stable internet connection. Viber needs access to a cellular data or Wi-Fi connection in order to sync your contacts. Make sure your phone is connected to the internet. You may need to switch from cellular data to Wi-Fi or vice versa.
3. 3
   Check Viber’s permissions in your phone’s settings. If you didn’t allow Viber to access your contacts when you first set up the app, it won’t be able to sync with your phone’s Contacts app. Here’s how to check (and change) the permissions:

   • On an iPhone or iPad, open Settings > Apps > Viber. Tap Contacts under the ALLOW VIBER TO ACCESS header. Select either Full Access to grant access to your entire contacts list, or Limited Access to sync select contacts.
   • On an Android device, go to Settings > Apps > Viber > Permissions. Tap Contacts and select Allow.
4. 4
   Update the Viber app. An out-of-date app might cause syncing issues. Try updating your app if the other methods aren’t working.

   • On an iPhone, open the App Store, tap your profile picture at the top right corner of the screen, and select Apps. Search for Viber with the search bar at the top. If you see an Update button next to the app, tap it.
   • On an Android, open the Play Store and tap your profile icon. Select Manage apps & device > Manage and tap Viber. If you see an option to update the app, tap Update.
5. 5
   Restart your phone. Restarting can fix minor glitches, such as a lag in syncing your contacts. Try rebooting your phone, then open Viber again and see if your missing contact(s) show up.
6. 6
   Delete the contact from your phone and re-add it. If you can’t get any of the other troubleshooting methods to work, you might be able to force the missing contact to sync by adding it to your phone again.

   • On an iPhone, open Contacts and tap and hold the contact you want to delete. Tap Delete Contact, then tap Delete Contact again to confirm. Add the contact back by tapping the + sign at the top right corner of the screen and filling out their information.
   • On an Android, open Contacts, then tap the contact you want to delete. Tap More ⋮ at the top right side of the screen, then select Delete. Tap Delete again to confirm. Tap Add + on the bottom right side of the Contacts screen to re-add the contact.
Advertisement

Community Q&A

Search

Add New Question

• Question

  Does this work for Windows phones?

  

  Community Answer

  You have to go on your Viber contact list and press the Add icon at the bottom. It will then take you to a screen where you should insert the person's name and phone number. If the person has Viber, it should automatically appear on the Viber contact list.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

  Yes No

  Not Helpful 2 Helpful 3

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Submit

Advertisement

Video

Tips

Submit a Tip

All tip submissions are carefully reviewed before being published

Name

Please provide your name and last initial

Submit

Thanks for submitting a tip for review!

Video

Tips

Submit a Tip

All tip submissions are carefully reviewed before being published

Name

Please provide your name and last initial

Submit

Thanks for submitting a tip for review!