2 Quick & Easy Ways to Cancel Your Regal Unlimited Subscription

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When you can cancel & how to get a refund

Co-authored by Devin McSween Reviewed by Luigi Oppido

Last Updated: November 8, 2024 Fact Checked

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Canceling Via Email

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Canceling Via Facebook, X, or Instagram

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When can you cancel your subscription?

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When is your cancellation effective?

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Refund Policy

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Tips

Whether you need to save some money or can’t commit to seeing as many movies as before, you might want to cancel your Regal Unlimited subscription. Luckily, making a cancellation request is as easy as emailing Regal’s customer service team or DMing them on Facebook, X/Twitter, or Instagram. Just know that you can’t cancel your subscription until your initial 3-month or 1-year subscription ends. Read on to learn more about how to cancel, when your cancellation goes into effect, and how to request a refund.

Canceling Regal Unlimited

Send an email to customersupport@regalcinemas.com to request a cancellation. Or, DM Regal’s Facebook, X, or Instagram account. Just make sure to include your Regal card/account number and email in your message. You can’t cancel your account until your initial subscription term ends.

Section 1 of 5:

Canceling Regal Unlimited Via Email

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Title the subject of your email “Request to Cancel Regal Unlimited Subscription.” Simply explain your reason for canceling and provide your Regal card number or account number in the body of the email.
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Wait for a response from Regal within 24 to 48 hours. Regal customer support typically responds to messages within 24 to 48 hours. They will email you back to let you know if they can cancel your subscription and when the cancelation will be effective.^{[1]
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- Regal should send you confirmation that your account is canceled. If they do not, email them for confirmation.
- Note: When you cancel your Unlimited subscription, Regal prevents you from applying to another subscription until 6 months pass from your cancellation date.

Section 2 of 5:

Canceling Regal Unlimited Via Facebook, X, or Instagram

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Send a DM to Regal’s Facebook, X, or Instagram account. Regal also processes cancellations through their official social media accounts. Just send a private DM through your preferred site, ask the agent to cancel your unlimited subscription, and provide your Regal card or account number.^{[2]
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- The Regal customer service agent might need your email address or other account details to process your request.
- Regal’s official social media accounts:
  - Facebook: RegalMovies
  - X/Twitter: @RegalMovies
  - Instagram: @regalmovies
  - TikTok: @regalmovies
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Give Regal 24 to 48 hours to respond to your request. It might take Regal 24 to 48 hours to respond to your DM. When they respond, they’ll let you know if they can cancel your Unlimited subscription and when it will take effect.
- The customer service agent should message you confirmation that your account is canceled. If they do not, ask them to email or DM you with confirmation.

Section 3 of 5:

When can you cancel your Regal Unlimited subscription?

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Regal accepts cancellations after your initial subscription term ends. While you can request a cancellation at any time, Regal does not process cancellations until your initial Unlimited subscription term ends. This may be after 3 months or 1 year, depending on the subscription term you signed up for.^{[3]
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- For instance, if you signed up for a 3-month subscription, you can’t cancel until the 3 months are up. If you submit a cancellation request 2 months into the initial term, you still have to pay for the full 3 months.
- Regal accepts cancellations during your initial term in some cases:
  - You have a medical condition preventing you from using your subscription for 3 consecutive months.
  - You’re moving outside of the US, Guam, Saipan, or American Samoa.

Section 4 of 5:

When is your Regal Unlimited cancellation effective?

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Cancellations are effective at the end of next month’s billing cycle. After your initial Unlimited subscription is up, Regal automatically moves you to a monthly subscription. Once you make a cancellation request, Regal sets your subscription to stop at the end of the next month’s billing cycle.^{[4]
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- For instance, if you’re billed on the tenth of the month and you cancel your subscription on June 1, your cancellation will be effective on August 10.
- Check when your next bill date is scheduled for by signing into Regal’s mobile app.

Section 5 of 5:

Does Regal provide refunds for the Unlimited subscription?

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According to Regal’s Unlimited subscription terms, they can refund some of your up-front subscription fees.^{[5]
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Tips

As of now, there is no option to cancel your Regal Unlimited subscription through the mobile app.

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You do not lose your Crown Club account or any Crown Club credits when you cancel your Unlimited subscription.

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Monitor your bank account to ensure your cancellation goes into effect. If you get billed after making your cancellation, reach out to Regal via email or their social media handles.

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