9 Simple Steps to Update Wi-Fi on Alexa

Update the Wi-Fi network on your Amazon Echo or other Alexa device

Co-authored by Nicole Levine, MFA Reviewed by Luigi Oppido

Last Updated: September 6, 2024 Fact Checked

If you bought a new router or moved your Alexa (or Echo) to another location, you'll need to update the Wi-Fi settings so it can connect to your network. Fortunately, it's easy to change Wi-Fi on Alexa using the Amazon Alexa mobile app. This wikiHow article walks you through changing the Wi-Fi network name and/or password for Alexa from your Android, iPhone, or iPad.

Things You Should Know

You can use the Alexa mobile app on your phone or tablet to change the Wi-Fi on Alexa.
In the Alexa app, go to Devices > Echo & Alexa, select your device, and go to Status > Change.
Place your Alexa device into Setup mode, tap your device, then select a Wi-Fi network to join.

Steps

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1
Open the Amazon Alexa app. On your phone or tablet, tap the blue icon that says "Alexa" in lowercase letters. If you don't have the Alexa app, you can download it from the Google Play Store (Android) or the App Store (iPhone/iPad).
- This method works for all Alexa-enabled smart speakers and devices including Echo and Echo Dot.
- You will need to enable Bluetooth on your Android, iPhone, or iPad and be near your Alexa device to change the Wi-Fi network.
It's at the bottom of the Alexa app. Its icon looks like a house icon with switches inside.

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It's the first tile at the top-left corner of the app.
Select the Alexa device for which you want to change the Wi-Fi network name or password.
It's the tile at the bottom of the menu.
This option is under the "Wireless" header near the top of the menu.
The Alexa app will prompt you to place your Echo device into Setup mode, which you can do by pressing and holding the Action button (the circle) for 15-20 seconds. If your device doesn't have a round button, press and hold Volume down and Microphone off for 20 seconds instead.^{[1]
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Select your Alexa device. This time, your device will have a generic name like "Echo Dot-4BW." Once selected, Alexa will scan for Wi-Fi networks.
- When the app finds the available networks near you, a list will appear.
Alternatively, if you want to connect to a hidden Wi-Fi network, tap Add a network to enter the SSID manually. Once connected, enter the Wi-Fi password to connect to the new network.^{[2]
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