Simple Ways to Connect Your PS5 to Hotel Wi-Fi

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Step-by-step guide to connect a PS5 to your hotel's Wi-Fi

Co-authored by Darlene Antonelli, MA Reviewed by Luigi Oppido

Last Updated: September 9, 2024 Fact Checked

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• Using PS5's Built-in Browser
|
• Using Your Phone
|
• FAQ
|
• Video

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Are you staying in a hotel overnight and want to use your PS5 with an internet connection? Some games can be played offline, but certain features like playing with other people require a connection to the internet. This wikiHow article teaches you step-by-step how to connect your PS5 to a hotel's Wi-Fi.

Things You Should Know

• First try using the built-in browser to see if you can authenticate without using anything else.
• If you can't use the web browser, try opening "Base Game" and sending a message, then changing the address in the URL bar.
• Finally, select "How to Authenticate" to get instructions for using your smartphone.

Steps

Method 1

Method 1 of 3:

Using PS5's Built-in Browser

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1. 1
   Navigate to Settings. Select the gear icon on your PS5's home screen, which is in the upper right corner.

   • Try this method first to connect to the Wi-Fi network as it's the simplest and easiest method that uses the least amount of devices.
2. 2
   Select Network. It's next to an icon of a globe with grid marks on it.
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3. 3
   Select Settings. You'll see this in the panel on the left side of your screen.
4. 4
   Select Set Up Internet Connection. It's usually the second option on the right side.
5. 5
   Select your hotel's Wi-Fi and log in. New networks, like if this is the first time you're using the hotel's network, are located under the "Networks found" header. Use the information from the front desk, or a placard in your room, to log into the wireless network (if your room doesn't have the Wi-Fi information, call the front desk and ask for it).

   • You should get a pop-up window that lets you know the connection failed. Click OK and continue.
6. 6
   Navigate to "User's Guide, Health…" and select User's Guide. The full menu option is called "User's Guide, Health and Safety, and Other Information. Get to this menu by going back to the main menu in Settings. When you click to open "User's Guide," a window will pop up warning you that "The security of the page can't be confirmed," so click Yes to continue to your hotel's login page.
7. 7
   Enter your hotel's Wi-Fi login information, then agree to the terms. You'll then be able to continue using Wi-Fi on your console!

   • If the web browser doesn't work for you, open the "Base Camp" app and open "Messages". Then select a friend, or yourself, to send a message to. Instead of sending a message, enter a site like google.com into the web browser address bar and you'll be redirected to the hotel's internet login screen!
   • You can also use your smartphone to connect your PS5 to your hotel's Wi-Fi. Simply follow the steps in the next method!
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Method 2

Method 2 of 3:

Using Your Phone

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1. 1
   Navigate to Settings. Select the gear icon on your PS5's home screen, which is in the upper right corner.

   • Try this method if using your PS5's built-in browser doesn't work. You'll need a smartphone with access to the internet.
2. 2
   Select Network. It's next to an icon of a globe with grid marks on it.
3. 3
   Select Settings. You'll see this in the panel on the left side of your screen.
4. 4
   Select Set Up Internet Connection. It's usually the second option on the right side.
5. 5
   Select your hotel's Wi-Fi and log in. New networks, like if this is the first time you're using the hotel's network, are located under the "Networks found" header. Use the information from the front desk, or a placard in your room, to log into the wireless network (if your room doesn't have the Wi-Fi information, call the front desk and ask for it).

   • You should get a pop-up window that lets you know the connection failed.
6. 6
   Select How to Authenticate. It's the button on the left and it opens another window with step-by-step instructions on how to proceed.
7. 7
   Connect to the PS5 network on your smartphone. To connect to a wireless network, go to Settings > Connections(optional) > Wi-Fi and select the network that begins with "PS5."
8. 8
   Enter the passcode on your screen. The screen connected to the PS5 will display a code along with these step-by-step instructions. It's usually 8 characters long.
9. 9
   Tap the notification on your phone. Once you submit the 8-digit password, you'll see a notification.

   • Tap it to open a web browser that opens on your hotel's internet login page.
10. 10
    Enter the login details for the hotel's Wi-Fi. If you don't see a notepad or anything with the hotel's Wi-Fi network information, call the front desk and ask for it.

    • Once you enter this information, you'll be connected to the internet on your PS5 through your phone!
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Method 3

Method 3 of 3:

FAQ

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1. 1
   How do I improve hotel Wi-Fi speed? By default, your PS5 will connect via the 2.4 GHz bandwidth. But if you want more, go to Settings > Network > Settings > Set Up Internet Connection and go to your hotel's Wi-Fi. When you have it selected, press the "Option" button on your controller, then select Wi-Fi Frequency Bands > 5 GHz.
2. 2
   Why doesn't my PS5 connect to the hotel's Wi-Fi? There are a few possible reasons for this:

   • Wrong password - passwords are capital-sensitive, so make sure you're using capital letters as they appear.
   • Router issues - maybe the hotel's router isn't powerful enough to send you signal, or maybe too many people are trying to connect at once. Try to connect again later, or call the front desk to see if this is a common issue.
   • DNS error - You may need to fix your DNS settings. To do that, go to Settings > Network > Settings > Set up Internet connection and look for your current network. Press the "Option" button on your controller and select Advanced Settings > DNS Settings and make any necessary changes.
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