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The sound card in your computer is responsible for controlling and processing the input and output of all audio on your machine. If you’re having problems with audio on your computer, or have recently installed a new sound card, you can verify that the sound card is being detected by Windows.

Method 1
Method 1 of 4:

Windows 8

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  1. The Search function will display on-screen.
  2. The Control Panel window will display on-screen.
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  3. Type “Device Manager” into the search field at the top of Control Panel, and select the program when it displays in search results.
  4. The properties of the sound card will display on-screen.
    • If no audio card is listed, your computer is not detecting the sound card, and further troubleshooting may be required.
  5. This indicates that your Windows 8 computer is successfully detecting the sound card.
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Method 2
Method 2 of 4:

Windows 7 / Windows Vista

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  1. The Control Panel window will open and display on-screen.
  2. [1]
  3. This indicates that your computer is successfully detecting its sound card.
    • If no audio card is listed, your computer is not detecting the sound card, and further troubleshooting may be required.
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Method 3
Method 3 of 4:

Windows XP / Windows 2000

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  1. The Control Panel window will open and display on-screen.
  2. This indicates that your computer is successfully detecting its sound card.
    • If no audio card is listed, your computer is not detecting the sound card, and further troubleshooting may be required.
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Method 4
Method 4 of 4:

Troubleshooting

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  1. 1
    Move the sound card to another slot inside your computer’s motherboard if you recently installed a new sound card. This can help make sure the sound card is properly seated inside your computer in the event you physically installed the hardware incorrectly.[2]
  2. In some cases, the software on your computer may be outdated.
    • Download updated drivers from the computer manufacturer’s website, or contact the manufacturer directly if you require further assistance with updating the BIOS or audio card drivers.
  3. In some cases, your sound card may not be detected if you’re running older, outdated software.
    • Windows 8: Windows Update runs automatically.
    • Windows 7 / Windows Vista: Click on “Start,” search for “Windows Update,” click on “Check for updates,” and select the option to install any available updates.[3]
    • Windows XP / Windows 200: Click on “Start,” point to “All Programs,” select “Windows Update,” click on “Scan for updates,” then select the option to install any available updates.[4]
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Community Q&A

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  • Question
    I'm on Windows 7. My computer can "see" my sound card, and it says it's working properly. But when I use Skype or Discord they can't detect it. Why is this and how can I fix it?
    Community Answer
    Community Answer
    Try checking the device that is being used by Skype/Discord, sometimes if you have multiple device it may use the wrong one. Also check if other programs does make a sound.
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Tips

  • If you use Mac OS X, the “sound card” is automatically built and integrated into OS X on all Mac computers and laptops, and cannot be detected. To view the specs of your Mac’s sound card, open the Utilities folder under Applications, click on “System Profiler,” then click on “Audio (Built In).”[5]
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wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, volunteer authors worked to edit and improve it over time. This article has been viewed 154,847 times.
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Co-authors: 4
Updated: March 24, 2023
Views: 154,847
Categories: Adapter Cards
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