How to Fix "Registration Error" on Grindr: Troubleshooting

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Simple steps to resolve registration errors at signup

Co-authored by Nicole Levine, MFA Reviewed by Stan Kats

Last Updated: May 14, 2024 Fact Checked

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Fix "Registration Error" at Signup

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Other Registration Fixes

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Tips

Are you trying to create a Grindr account and seeing "Registration error?" While Grindr registration errors can delay the signup process, it's typically easy to fix. Read on to learn how to fix registration errors and other signup issues on Grindr.

Things You Should Know

If you get a registration error on Grindr, try using a different email address or signup method (like Google or Facebook).
Grindr registration errors may also occur if Grindr is not allowed in your country or your IP address is banned.
If you're still seeing "Registration error," take a screenshot of the error and submit it to Grindr support.

Section 1 of 2:

Fix "Registration Error" at Signup

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1
Make sure you're in a supported region. If Grindr isn't allowed in your country, you'll see "Registration Error" when you try to create an account. You may be able to install a VPN to fake your location to get around this, but not everywhere.^{[1]
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Research source}
- Grindr is restricted by the government in these countries, but a VPN may work:
  - China
  - Indonesia
  - Jordan
  - Pakistan
  - Qatar
  - Saudi Arabia
  - Turkey
  - United Arab Emirates
- Grindr will usually not work with a VPN in these countries due to sanctions:
  - Crimea
  - Cuba
  - North Korea
  - Sudan
  - Syria
2
Try a different email address or sign-up method. Many have found that the "Registration error" message went away when they used a different account to sign up. If you tried to register with your email address, try again using your Google account, Apple ID, or Facebook login.^{[2]
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- If you see "Maximum number of accounts," there's a Grindr account using the email address you've entered. Create an account with a new email address, or tap Forgot password? on the sign-in screen to reset the password.^{[3]
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  Research source}
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If you're using a VPN to create an account, Grindr may have banned the VPN's IP address due to another person's actions. Try disabling your VPN to see if that resolves the registration error.
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Submit a request to Grindr. If you still see "Registration error," report the issue to Grindr support. As long as you haven't been banned from the platform, they can help you create your account. Here's what you'll need to do:
- Take a screenshot of the registration error message.
- Write down the time and date of the error and your current IP address. To get your IP address, go to https://whatismyipaddress.com in a web browser.
- Go to Grindr's "registration error" support form.
- Fill out the form. Type "Registration error" into the "Subject" line, then use the larger box to describe the steps you took to get the error. Paste your IP address into the box as well, select options from the rest of the menus, and tap Add file to attach your screenshot.
- Tap Submit to submit the form. Grindr support will get back to you at the email address you provided with fixes and/or answers.

Section 2 of 2:

Other Registration Fixes

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You won't be able to sign up for a Grindr account if any required fields are blank.
You'll need to be 18 or older to use Grindr. If you entered an age or birthdate that indicates you're younger than that, you won't be able to register.
If you're having other problems creating a Grindr account, force-closing the app on your Android, iPhone, or iPad and then reopening it may fix the problem.
A quick phone reboot will often clear up registration problems on Grindr.
Samsung phones and tablets offer secure folders to protect apps and files with passwords.^{[4]
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Research source} Unfortunately, secure folders can cause Grindr not to work.
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Try switching to cellular data from Wi-Fi (or vice-versa). If there's a problem with your current internet connection, you won't be able to register for Grindr. Switching to a different network may fix the problem.
- If you're using a VPN, try disconnecting and reconnecting (or changing your location). VPNs can get pretty slow sometimes.
If it's been a while since you installed the Grindr app, check for updates in the App Store (iPhone/iPad) or Play Store (Android). Also, check for operating system updates for your Android or iOS, as an out-of-date OS can lead to registration problems.
If you can't sign up now, give it a day and try again. If you still can't register for Grindr, go to Grindr's request form, select My issue is not listed here, and describe your issue.