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This wikiHow teaches you how to send a private message to a content creator on YouTube, as well as how to respond to another user's private message. You cannot message someone from within the YouTube mobile app.
Steps
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Open YouTube. Go to https://www.youtube.com/ in your computer's web browser. This will open your YouTube home page if you're logged into your YouTube account.
- If you aren't signed into your YouTube account, click SIGN IN in the upper-right corner of the page, then enter your email address and password.
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Go to a user's channel. Type a user's name into the search bar at the top of the YouTube home page, press ↵ Enter, and select their name in the results. This will open their channel page.
- You can also go to a video that the user has uploaded and then click their name below the video player.
- If you're subscribed to the person whom you want to message, you can click their name below the "SUBSCRIPTIONS" heading on the left side of the page.
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Click the ABOUT tab. It's near the top-right side of the channel's page.
- If there is no ABOUT tab on the user's page, you cannot send them a message.
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Click the "Message" icon. It's the speech bubble-shaped icon below the "Stats" section of the YouTube channel page. Doing so prompts a pop-up window.[1]
- If you don't see the "Message" icon, the user may not accept messages, or they may have age-restricted content on their channel.
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Enter your message. Click the "Enter your message" text field in the middle of the pop-up window, then type in your message.
- You can enter a message of up to 1500 characters.
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Click SEND. It's a blue button in the bottom-right corner of the window. This will send the message to the channel's inbox.
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Open YouTube. Go to https://www.youtube.com/ in your computer's web browser. This will open your YouTube home page if you're logged into your YouTube account.
- If you aren't signed into your YouTube account, click SIGN IN in the upper-right corner of the page, then enter your email address and password.
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Click your profile picture. It's a circular picture in the upper-right corner of the page. Doing so prompts a drop-down menu.
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Click Creator Studio. You'll find this option in the drop-down menu. This will open your Creator Studio page.
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Click COMMUNITY. It's a tab on the left side of the page. Clicking this prompts the COMMUNITY menu to expand.
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Click Messages. This option is in the COMMUNITY menu. Doing so opens a list of your messages.
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Find a message. Scroll through your messages until you find the message to which you want to reply.
- If you don't find your message in the main Approved messages tab, look for it in the Filtered messages and Likely spam tabs.
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Click Reply. It's a grey link below the message's text. Doing so opens a text box below the message.
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Enter your message. Type your reply into the text box below the original message.
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Click Reply. It's a blue button below the bottom-right corner of the message. Doing so will send your reply to the original message's sender.
Community Q&A
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QuestionWhat do I do if I don't see an "About" or email tab on someone's YouTube page?Community AnswerTry adding "/about" in the url after the user's channel name when you're on their profile, and the "About" page should show up with the "send message" button.
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QuestionCan other people see my messages?Community AnswerNot if you use any of these methods! Other people can view comments, but these messages are private messages, like a personal text message between you and a friend. If you wanted to share a conversation, you could screenshot the messages and post it online or in a video, or you could just show a friend on the device you are using.
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QuestionWhat should I do if none of these work?Community AnswerTry adding "/about" in the url after the user's channel name when you're on their profile, and the "About" page should show up with the "Send message" button.
Tips
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You must verify your YouTube account from the CHANNEL section of the Creator Studio before you can receive private messages.Thanks
Warnings
- Not all creators can receive private messages. If you don't see the speech bubble icon below the creator's "Stats" heading, they can't receive private messages from you.Thanks
About This Article
1. Go to https://www.youtube.com and sign in if necessary.
2. Go to the channel to which you want to send a message.
3. Click the ABOUT tab.
4. Click the speech bubble icon below the "Stats" heading.
5. Type in your message.
6. Click SEND