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Open JPEG files on any device and troubleshoot files that won't open.
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Opening a JPEG file is simple, but the right way to do it depends on what kind of device you're using. You can also open JPEG files in third-party apps and photo editors. This wikiHow will teach you how to open and troubleshoot JPEG files that won't open.

Opening a JPEG Image: Quick Instructions

  • On a PC or Mac, double-click the JPEG to open it. Or, right-click the file, select Open with, and choose an image viewer.
  • On a phone or tablet, open the Gallery (Android) Photos (iPhone/iPad) app, select an album, and tap an image.
  • In most third-party applications like Photoshop, you can open a JPEG file by dragging and dropping or by clicking File > Open and selecting a file.
Method 1
Method 1 of 7:

Using Android

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  1. On most Android devices, the Gallery has an icon resembling a photograph or photograph stack. Tap the Gallery icon on your Home screen to open the Gallery.
    • If you don't have the Gallery on your phone, open Google Photos instead. It has an icon that resembles a colorful pinwheel.
  2. Images on Android devices are sorted by albums. Open the Camera album to view images you have taken with your camera. The Downloads album contains images you downloaded from the internet. You may also have albums that correspond to different apps like Facebook, Instagram, etc.
    • Tap Pictures at the bottom to view a list of all pictures by date.
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  3. This displays the image in fullscreen mode. Tap the arrow icon in the upper-left corner to exit full-screen mode.
    • Swipe left and right to switch from one image to the next.
    • You can zoom in and out on an image by placing two fingers on the screen and spreading them apart to zoom in or pinching them together to zoom out.
    • Tap the icon that resembles a heart at the bottom of the screen to add the image to your favorites.
    • Tap the icon that resembles a pencil to edit and markup the image.
    • Tap the icon that resembles three dots connected to share the image or open it in a different app.
    • Tap the icon that resembles a trashcan to delete the image.
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Method 2
Method 2 of 7:

Using iPhone and iPad

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  1. Images you take with your camera or saved from the internet are stored in the Photos app. The Photos app has an icon that resembles a colorful flower. Tap the icon on your Home screen to open the Photos app.
  2. It's in the upper-left corner. This displays the menu. The menu allows you to filter images by category and type.
  3. You can view images by people, places, favorites, or recent. You can also tap Search to search for an image by name. You can also view images by media type (Panoramas, Time-lapse, slow-mo, Screenshots, etc). Scroll down to view the different albums. Tap one of the albums to view the images in the album.
    • You may have albums that correspond to different apps like Facebook, Instagram, etc.
  4. This displays the image in fullscreen mode. Tap the arrow icon in the upper-left corner to exit full-screen mode.
    • Swipe left and right to switch from one image to the next.
    • You can zoom in and out on an image by placing two fingers on the screen and spreading them apart to zoom in or pinching them together to zoom out.
    • Tap the icon that resembles a heart to add the image to your favorites.
    • Tap Edit to edit and markup the image.
    • Tap the icon that resembles a box with an arrow pointing up to share the image or open it in a different app.
    • Tap the icon that resembles a trashcan to delete the image.
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Method 3
Method 3 of 7:

Using Windows

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  1. You can click one of the Quick Access folders in the panel to the left to access different folders. "Desktop" contains images stored on your desktop. "Downloads" contains images downloaded from the internet. "Pictures" is a general folder Windows provides to store your images.
    • You can search for the file by typing its name into the search bar at the top-right corner of the File Explorer.
  2. If you want to select multiple images, press and hold the Ctrl or Shift key and click the images you want to view. On Windows, JPEG images are usually displayed as tiny thumbnail images.
    • To select multiple images in a sequence, hold Shift and click the first and then the last image you want to open. Windows will select all images between those two images.
    • To select multiple images in any order, hold Ctrl and click each image you want to open to select multiple images.
    • To change how images are displayed in File Explorer, click View in the menu bar, and select "Small Icons", "Medium Icons", "Large Icons", "Extra Large Icons", or "Tiles" to display the images as thumbnails.
  3. This opens the image in the default image viewer. Photos is the default image viewer for Windows. If you are opening multiple files, continue holding Ctrl or Shift when you double-click an image.
    • If you open multiple images, you can switch from one image to the next by clicking the arrows to the left and right.
  4. It's in the lower-right corner. This displays the image in fullscreen mode. Press Esc to exit full-screen mode.
    • To view a slideshow of your selected images, right-click the center of the opened image in Photos and click Slideshow. This displays the images in full-screen mode and will change the images automatically every few seconds. Press Esc to exit the slideshow.
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Method 4
Method 4 of 7:

Using a Mac

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  1. There are a variety of common folders listed below "Favorites" in Finder. "Desktop" contains your desktop images. "Downloads" contains images you download from the internet. "Pictures" is a general folder you can save images to. "iCloud Drive" contains images saved to your iCloud service.
  2. Holding Shift or Command while clicking images allows you to select multiple images.
    • You can also click and drag a selection box over multiple images to select multiple images at once.
  3. The image will appear in the default image viewer, which is usually Preview. If you are selecting multiple images, continue to hold Shift or Command when you double-click.
    • To switch from one image to the next, press the Left or Right arrow keys on the keyboard or scroll up and down with the mouse. You can also browse images in the panel to the left.
    • To view the images as a slide show, click View in the menu bar at the top, then click Slideshow.
  4. Click the left and right double-arrow icons to switch from one image to the next. Press Esc to exit fullscreen mode.
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Method 5
Method 5 of 7:

Using a Third-Party App on Mobile

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  1. The Gallery has an icon that resembles a stack of photos. The Photos app has an icon that resembles a colorful flower.
  2. If you need to select an album, tap the one containing the JPEG file you want to open.
  3. This displays a context menu.
  4. It's at the bottom of the Share menu at the end of the list of apps. This displays all apps on your phone.
  5. This opens the JPEG image in the app you selected.
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Method 6
Method 6 of 7:

Using a Third-Party App on a Computer

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  1. On Windows, File Explorer has an icon that resembles a yellow folder with a blue clip. On Mac, the Finder has an icon that resembles a blue and white smiley face.
    • On Windows, you can open File Explorer by pressing Windows Key + E.
  2. Your photos can be found in your "Pictures" or "Photos" folder by default.
  3. If you want to select multiple images, press and hold the "Ctrl" on Windows, "Command" on Mac, or the "Shift" key and click the images you want to view.
    • Holding "Shift" allows you to select a sequence of images. Hold "Shift" and click the first and then the last image you want to open. Windows will select all images in between those two images.
    • Holding "Ctrl" or Command (on Mac) allows you to select multiple nonsequential images. Hold "Ctrl" or "Command" and click each image you want to open to select multiple images.
    • To change how images are displayed in File Explorer, click View in the menu bar at the top. Click one of the options to change how files and images are displayed. Clicking "Small Icons", "Medium Icons", "Large Icons", "Extra Large Icons", or "Tiles" will display the images as thumbnail images. "List" or "Details" displays the JPEG images in a list by file name.
  4. This displays a context menu.
  5. This displays a list of programs you can open the file with.
  6. You can open it in a web browser, or an image editor, such as Photoshop, GIMP, or MS Paint.
    • Alternatively, you can open a JPEG in most programs by dragging and dropping the image, or click File followed by Open. Then select an image and click Open.
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Method 7
Method 7 of 7:

Troubleshooting

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  1. Restarting your device can fix many software issues. If you cannot open a JPEG file or get an error message, restart your computer or mobile device and try again.[1]
  2. If you cannot open JPEG files on your device, make sure your device has the latest updates. Update Window, your Mac, your Android device, or your iPhone or iPad.
  3. If a JPEG won't open or you get an error message when trying to open a JPEG image, it could be that your computer is set to open JPEG images in a program that doesn't support JPEG images. Use the following steps to change the default program for JPEG images:
    • Windows:
      • Right-click a JPEG image on your computer.
      • Click Open with...
      • Click Choose another app
      • Select the Photos app.
      • Check "Always use this app to open JPEG Files" and click Ok (Windows 10) to click Always (Windows 11).
    • Mac:[2]
      • Right-click (or Control-click) a JPEG image in the Finder.
      • Click Get Info.
      • Select the Preview app in the drop-down menu.
      • Click Change All.
  4. If the file extension isn't ".jpg" or ".jpeg", the file will not open properly. Make sure file extensions are visible in File Explorer or Finder on Mac. Click the filename of the JPEG image and make sure the file says ".jpg" or ".jpeg" at the end of the filename.
    • On mobile devices, locate the file in the My Files or Files app. Long press the file and tap Rename. Add ".jpeg" or ".jpg" at the end of the filename.[3]
  5. If you cannot open JPEG files on Windows, the app may be corrupt. Use the following steps to repair or reset it:
    • Click the Windows Start menu.
    • Open the Settings app.
    • Click Apps.
    • Search for the Photos app.
    • Click the icon with three dots () next to Photos (Windows 11 only).
    • Click Advanced Options.
    • Scroll down and click Repair.
    • Click Reset.
  6. If a JPEG file won't open, the file may be broken or corrupted. If the image file has an "x" over it instead of a thumbnail image, there's a good chance the file is no good.
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About This Article

Travis Boylls
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Travis Boylls. Travis Boylls is a Technology Writer and Editor for wikiHow. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. He specializes in Windows, macOS, Android, iOS, and Linux platforms. He studied graphic design at Pikes Peak Community College. This article has been viewed 165,797 times.
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Co-authors: 7
Updated: August 16, 2024
Views: 165,797
Categories: File Manipulation
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