Q&A for How to Disable Parental Controls on Android

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  • Question
    I put parental controls on my grandson's phone, and I want to turn them off, but I don't remember the PIN. What do I do?
    James Allen
    James Allen
    Community Answer
    You can do a "factory reset" on the phone, which will remove all settings, including parental controls. The exact steps depend on what the make/model of your phone.
  • Question
    How can I get my tablet out of retail mode?
    Community Answer
    Community Answer
    If it's in retail mode, the easiest fix is to factory reset your phone. In your settings, scroll to "Backup/reset" and choose "Factory reset." When the device turns back on, it will let you set up as a personal device. Ensure you have the password for the linked Google account on hand.
  • Question
    Will my parent see if I removed parental controls?
    Community Answer
    Community Answer
    Unless they check, you'll be fine. Put your own PIN and act like nothing changed.
  • Question
    Is it possible to disable parental controls if I forgot my 4-digit PIN without factory resetting?
    Community Answer
    Community Answer
    No, it will not be removed without performing a factory reset.
  • Question
    If I figure out the PIN for parental controls and turn it off, will my parents see?
    Community Answer
    Community Answer
    No, but they would figure it out if the controls no longer work because you turned them off.
  • Question
    What do I do if I can't reset my phone due to parental controls?
    Community Answer
    Community Answer
    There is an option how to restart your phone even with parental control. Try pressing on/off button with home button at the same time and wait until your phone logo comes up, but you have to hold it longer until the settings of your device comes up like: restart, delete data, recover mode and safe mode then you choose the option that you need. If you don`t have home button then here´s another option. Press the on/off button and volume up button at the same time and do the same thing (see above.)
  • Question
    Are parental controls on an Android device always 4 digits?
    Community Answer
    Community Answer
    No, in fact usually they aren't. If you don't know the code, try one of your parents' birth dates.
  • Question
    I don't know the pin for parental controls on family link and it prohibits me from erasing storage and data of Google play store. I am also unable to factory reset my phone. What can I do to remove it?
    Arapu Alexandru
    Arapu Alexandru
    Community Answer
    You can factory reset your device through recovery mode. Depending on your device, the key combination to enter recovery mode may be different. Just search up something like '[insert phone model here] recovery mode' or whatever. Once you found out the combination, you'll have to hold whatever keys it tells you when starting up the phone. Now, at the black screen showing lots of text, look for 'Erase data/factory reset'. Use the Volume keys on the side of your device to move the highlight (colored section) to that option. Then, like before, use the Volume keys to select Yes. Your device will reset and you'll be able to set it up like new.
  • Question
    I am an adult. Parental controls were put on my phone by my ex. I want them gone. How do I do that?
    Arapu Alexandru
    Arapu Alexandru
    Community Answer
    You can factory reset your device through recovery mode. Depending on your device, the key combination to enter recovery mode may be different. Just search up something like '[insert phone model here] recovery mode' or whatever. Once you found out the combination, you'll have to hold whatever keys it tells you when starting up the phone. Now, at the black screen showing lots of text, look for 'Erase data/factory reset'. Use the Volume keys on the side of your device to move the highlight (colored section) to that option. Then, like before, use the volume keys to select Yes. Your device will reset and you'll be able to set it up like new.
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