Q&A for How to Get an Illinois I Pass

Go to a Jewel Osco, or an I Pass customer service counter at some selected Oases. Do not order online, as you'll have to wait for a full month for it to arrive.

Yes. Add the rental car to your account before your trip. Remove it after the tolls appear on your account.

They are similar. You can pay for tolls with your I-Pass wherever the E-ZPass is accepted. You can't pay for other E-ZPass charges, like parking, with your I-Pass.

They may send you a new transponder after maybe ten years since they do age. There was no cost the last time this happened for us. The old one was sent back in and included prepaid postage packaging.

Michigan and Wisconsin do not have toll roads as of 2016. You don't need I-PASS there.

After the refundable deposit, it's the cost of each toll.

Yes, you just have to log onto the website and add your license plate number.

Yes, in the following states that us E-ZPass: Maine, New Hampshire, Massachusetts, Rhode Island, New York, Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, Ohio, Indiana, Kentucky, and North Carolina.

Try AutoZone. They should carry something that will hold the I pass to the window.

Yes. I spent 4 years commuting between Hoffman Estates and Naperville on 355 and my I-Pass worked just fine.

Yes, you can get an I Pass even with an out-of-state license.

If you don't have a license, you shouldn't be driving; therefore, you don't have to worry about tolls.

Yes. This is possible, as the roads merely read whatever IR signal they get from any transponder they see.

Beginning January 2018, no. The iPass authority has decided to require a physical transponder in EACH registered vehicle on your account to apply the "normal" toll rate.

You can close your account in person at a Customer Service Center or by certified mail. If mailing, send your transponder, wrapped in foil, with a letter requesting that the I-PASS account be closed. The letter also should include your return address. Your balance and deposit will be refunded within 45 days of receipt of the request, provided the transponder is returned in good condition. If a transponder has been painted, designed or tampered with, the deposit will be forfeited. You can go to Visit.illinoistollway.com for more details.

You can get commercial vehicle transponders at a Road Ranger location.

It has for me, but that doesn't mean it would work in all cars or situations. The tolls lanes record your license plate if you don't pay, and the license plate number is compared to any license plates on file, connected, and then paid out of that fund.

Yes. EZ-Pass and I-Pass are interchangeable with the exception of the parking payment feature EZ-Pass provides.

You can still pay cash at the toll booths. I do not think that it would be wise to purchase an I Pass for one trip.

Yes, they accept gift cards for replenishment of the iPass!

You may order it online or over the phone (iPass Customer Service) using your state's license plate and driver's license details if your car is not registered in Illinois.

Yes. You can add vehicles on your iPass account. Just take iPass transponder with you in the car you are using.

No, Wisconsin doesn't have tolls so they are not sold there. You can order one online or pick one up in IL before you get to the first toll.

You can replenish your iPass with a different card by creating an account online or logging into your online account and changing your credit card on file.

There are no monthly fees. The only costs will be just the costs of tolls you accumulate as you pass through a tollway.

You can use I-Pass once it is registered, and a form of payment submitted. (In other words it needs to be activated.) Then yes, you can use it after that.

No monthly fee. You pay for the tolls as you go through them.

It is very difficult to purchase as a gift. If you are out of state without a Jewel Osco nearby, it is almost impossible to purchase as a gift without the person knowing about it. If you go on-line you may have to use your account to add a transponder or set up an account for the person you are buying it for. Again this is near impossible because your payment info will be used on that account. The best way is to get the transponder at a Jewel Osco and have the person you are buying it for set it up.

You'll need to wait at least 24 hours for your I-PASS to start working within Illinois. You'll have to wait 48 hours for the transponder to begin working in other states.

As of March 2023, the Illinois I-PASS works in the following states: Delaware, Florida, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and West Virginia.