Easy Ways to Reset Astro A50 Headphones

Written by Darlene Antonelli, MA

Last Updated: August 13, 2024 Fact Checked

Are your Astro A50 headphones not producing any sound? Or did your microphone suddenly stop working? Although these are arguably one of the best gaming headphones that you can buy, there are some technical issues that require you to reset them. Resetting your headphones takes only a few seconds but will also wipe them of any custom settings you may have created. By resetting your headphones, you may fix the issue quickly and easily and save yourself hundreds of dollars that buying a new headset would cost! This wikiHow article teaches you how to hard reset your Astro A50 headphones.

Section 1 of 2:

Hard Resetting Your Headphones

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To make sure your headphones are on, you can put them on the Dock and wait for the lights to appear that indicate that your headphones are charging. When you see the lights, your headphones are charged and ready to use, so press the Power button to turn them on.^{[1]
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You can find this button on the left side of your headphones in the middle of a series of 3 buttons next to a Dolby logo.^{[2]
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It's on the outside edge of the ear cup.
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Hold these buttons for at least 15 seconds. If you don't hold them for at least that long, your Astro A50 headset won't reset.^{[3]
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- Your headphones will reboot automatically once they have been reset.

Section 2 of 2:

What if resetting didn't work?

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The batteries can be faulty. If your headset doesn't power on, check that your base station is getting adequate power. Move the base station to a different power source, then charge your headphones again.
- If the lights on the base station don't light up whenever you're charging your headphones, you may have a power issue or the batteries can be faulty.
You need to make sure the microphone is enabled on your headset and that your Astro A50 is selected as the default input device on your computer.^{[4]
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Microsoft Support
Technical support and product information from Microsoft.

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If you have outdated firmware, that can be causing an issue. Open the Astro software on your computer or in your gaming console store and update your current firmware.^{[5]
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