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Is your Amazon Fire TV Stick frozen? You can easily perform a hard restart by unplugging the adapter for a few seconds and plugging it back in. However, if you experience this issue constantly, you can try to clear your cache, update your software, or factory reset your device. This wikiHow will show you how to force restart a frozen Amazon Fire Stick and keep it from freezing again.
Things You Should Know
- Unplug the Fire TV Stick power cord or adapter. Wait three seconds. Plug it back in again.
- To stop it from freezing, clear your cache in "Settings" → "Applications" → "Manage Installed Applications" → select an app. Press the rewind button to clear.
- Update your Fire TV Stick in "Settings" → "My Fire TV" → "About" → "Check for System Update".
Steps
Performing a Hard Restart
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Unplug the Fire TV Stick power cord. This is the one that goes into the wall outlet. Unplugging your Fire TV Stick from your TV won't have the same effect; you must disconnect the power cord or adapter.[1]
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Wait at least three seconds. For best results, wait a few minutes.Advertisement
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Plug the power cord back in. Once the power is plugged in, your Fire TV Stick should take a few moments to boot up again. Your home page will load, and you should be able to use your Fire TV Stick without issue.