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An easy-to-follow guide on changing your payment information on Netflix
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This wikiHow teaches you how to update or change the method with which you pay Netflix using the mobile app or the Netflix website.

Method 1
Method 1 of 2:

On Mobile

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  1. It's a black app with a red N.
    • Log in if you're not signed in automatically.
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    • If you don't have any payment methods for your account yet, tap Add payment info instead.
  3. Fill in all the labeled fields or follow the onscreen prompts to enable Netflix to use your payment method.
  4. It's at the bottom of the form. Your payment information is now updated.
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Method 2
Method 2 of 2:

On Desktop

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  1. Go to https://www.netflix.com in a Web browser.
    • Click Sign In, then enter your email address and password if you're not logged in automatically.
  2. It's usually your first name.
  3. It's on the right side of the page, in the "MEMBERSHIP & BILLING" section.
    • If you don't have any payment methods for your account yet, tap Add payment info instead.
  4. Fill in all the labeled fields or follow the onscreen prompts to enable Netflix to use your payment method.
  5. It's at the bottom of the form. Your payment information is now updated.
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Community Q&A

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  • Question
    How can I pay my Netflix bill through my mobile device?
    Community Answer
    Community Answer
    You can download the app, and then pay through there.
  • Question
    How can I find out why I am being charged 15.89 on my Mastercard by Netflix when I don't use it?
    Community Answer
    Community Answer
    That is an annual or monthly service charge. You pay per month, not for usage.
  • Question
    How can you change a debit payment to gift payment?
    Community Answer
    Community Answer
    If you are the primary account holder, click your profile on the upper-right side of the screen, click Your Account, then at the bottom of the page, enter the code in Gifts & Offers.
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About This Article

Stan Kats
Reviewed by:
Professional Technologist
This article was reviewed by Stan Kats. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals. This article has been viewed 788,130 times.
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Co-authors: 21
Updated: June 5, 2024
Views: 788,130
Categories: Netflix Accounts
Article SummaryX

To update your payment information on Netflix using your mobile device, open the Netflix app and log in if you aren’t signed in automatically. On the home page, tap the 3 horizontal lines in the upper-left corner and hit “Account” at the bottom of the menu that pops up. From there, scroll down and select “Update payment info” to change your payment settings. If you’re using Netflix on a desktop computer, go to www.netflix.com in a web browser and sign in. After logging in, click on the main profile and hit the upside-down triangle in the upper-right corner of the window. Then, click “Account” and hit the “Update payment info” link in the menu on the right side of the page. For more tips, like how to add a new payment option, scroll down.

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