This article was co-authored by Tami Claytor. Tami Claytor is an Etiquette Coach, Image Consultant, and the Owner of Always Appropriate Image and Etiquette Consulting in New York, New York. With over 20 years of experience, Tami specializes in teaching etiquette classes to individuals, students, companies, and community organizations. Tami has spent decades studying cultures through her extensive travels across five continents and has created cultural diversity workshops to promote social justice and cross-cultural awareness. She holds a BA in Economics with a concentration in International Relations from Clark University. Tami studied at the Ophelia DeVore School of Charm and the Fashion Institute of Technology, where she earned her Image Consultant Certification.
There are 7 references cited in this article, which can be found at the bottom of the page.
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Knowing how to write a letter is a fundamental skill you'll use in business, school, and personal relationships to communicate information, goodwill, or just affection. Here is a basic guide on how to put your thoughts on paper in the correct format.
Things You Should Know
- Write formal letters for business, semi-formal letters to acquaintances or distant relatives, and casual letters to friends and close family.
- Start informal letters with a friendly greeting. Begin formal letters with your name and address, the date, and the recipient’s name and address.
- Write in clear language so the reader knows what you want to communicate. Sign off with a closing that matches the tone of the letter.
Steps
Sample Letters
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Know when to write a formal letter. Write a formal letter when addressing someone you only know in a professional capacity. This includes letters written to government departments or businesses, instead of a known individual.
- These letters should be typed, then printed. You can use any text editing software to do this, such as Microsoft Word, OpenOffice, or Text Edit. If the letter is urgent or the recipient prefers email, you can send an email instead.
- When addressing your current boss or coworker, you can be slightly less formal. Email is usually fine, and you don't need an address at the top of the page.
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Write your address and today's date at the top of the page. Write your name and address at the top of the page, on the left. If you are writing a business letter, use the company name and address instead, or just write on company letterhead. Either way, skip two lines and write today's date.[1]
- Write out the full date. 19 September 2014 (British) or September 19, 2014 (American) are both preferable to Sept. 19, 2014 or 19/9/14.[2]
- Skip the date when writing an email.
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Write the name and address of the recipient. Unless you're writing an email, skip another two lines and write the contact information for the person you're writing to. Write each of these on a separate line:[3]
- Full title and name
- Company or organization name (if applicable)
- Full address (use two or more lines, as needed)
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Write the salutation. Skip a line again, then greet the recipient with "Dear" followed by their name. You may use the last name, or the full name (first and last), but never the first name alone. Include an abbreviated professional title if applicable.
- If you know the job title but not the person's name, you may write "Dear Health Inspector:" or a similar phrase. It's usually possible to find the name with an online search, so try that first.
- If you don't have a specific contact, write "Dear Sir or Madam:" or "To Whom It May Concern:". These sound a little stiff and old fashioned, so try to avoid it when possible.[4]
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Write the letter. Formal letters should open with a clear statement of purpose. Do not use contractions (write are not instead of aren't), and phrase questions formally (Would you be interested in...? instead of Do you want to...?). Proofread the letter for spelling and grammar when finished, or ask a friend to help you.[5]
- If you are writing on official business, keep it short and direct. If you are writing a distant relative or an acquaintance for social reasons, you can be a little more conversational. It's still best to keep it to under a page.
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Use a complimentary close. A complimentary close ends your letter on a good note and establishes a connection with the recipient. Make two hard returns after the last paragraph of the letter, then write the complimentary close. For formal letters, stick to "Sincerely yours," "Kindest regards," or "Best wishes." Sign underneath the close, as follows:
- For typed formal letters, leave about four spaces between the complimentary close and your typed full name. Print the letter, then sign your name in blue or black ink in that blank space.
- In a formal email, type your full name after the complimentary close.
- You may use a courtesy title for yourself when you put your name at the end of a formal letter. For instance, a married woman could sign as "Mrs. Amanda Smith."
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Fold the letter (optional). If you're sending a letter through the post, fold it into thirds. Bring the bottom of the sheet up so that it's two-thirds of the way up the page, and crease. Then fold down the top portion so that the crease matches up with the bottom of the paper. Folding the letter this way ensures that it will fit into most envelopes.
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Write your return address on the envelope (optional). If the US Postal Service cannot deliver your letter for any reason, it will send the letter back to the return address at no extra charge. Write it as you would the address of the recipient (listed above); the only change is that you might wish to simply list your last name instead of your full name.
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Decide how formal your letter needs to be. How you write the letter will depend on your relationship with the recipient. Consider these guidelines:
- If you're writing to a distant or elderly relative, or a social acquaintance, write a semi-formal letter. If that person has sent you emails before, you may email them as well. If not, a handwritten letter is a safer bet.
- If you're writing a friend or close family member, an email or handwritten letter are both fine.
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Start with a salutation. The salutation you use will depend on your relationship with the recipient of the letter, as well as the formality of the letter. Here are some possibilities:[7]
- If you're writing a semiformal letter, you might use "Dear" or "Hello" as a salutation. Use the first name if that's how you talk to each other, or the courtesy title (Mr or Ms) if not.
- If you're writing an informal letter, you can use "Dear" or "Hello," as well as more informal greetings such as "Hi" or "Hey." Follow it with the first name.
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Start the letter. Move to the next line and start writing. If you're writing a personal letter, start by asking after the recipient's well-being. This can be as formal as "I hope you are well" or as informal as "How's it going?." Imagine the recipient is in front of you; how would you talk to them?
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Write what needs to be communicated. The primary purpose of a letter is communication. Let the other person know what's going on in your life, including the details. For example, don't just tell your grandma "Thank you for the gift" — show her that it means something to you: "My friends and I spent all night playing the game you sent me. Thank you!" Whatever the subject is, sharing information should be the focus of the letter.[8]
- Know what not to write. A letter written in anger or to solicit pity is probably not a letter you should send. If you've already written such a letter and you're unsure about sending it, let it sit for a few days before you pop it into the mailbox — you might change your mind.
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End the letter. For informal letters, your close should reflect your relationship with the recipient. If you're writing to a spouse, dear friend, or close family member, you could use "Affectionately," "Fondly" or "Love." For a semiformal letter, you might find a better match with "Sincerely," "Regards," or "Best."[9]
- A very old-fashioned close fits into the last sentence. This was originally a formal style, but you can have fun with it when writing a light-hearted letter to a friend. For example, the last paragraph of your letter could read "I remain, as ever, your devoted servant," and then your name.
- If you want to add something after the letter's written, use P.S, which means Postscript ("after the writing").
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Send the letter. Insert the letter in an envelope. Stamp it, address it to the other person, and send it on its way.[10]
Expert Q&A
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QuestionHow do you start a letter of complaint?Tami ClaytorTami Claytor is an Etiquette Coach, Image Consultant, and the Owner of Always Appropriate Image and Etiquette Consulting in New York, New York. With over 20 years of experience, Tami specializes in teaching etiquette classes to individuals, students, companies, and community organizations. Tami has spent decades studying cultures through her extensive travels across five continents and has created cultural diversity workshops to promote social justice and cross-cultural awareness. She holds a BA in Economics with a concentration in International Relations from Clark University. Tami studied at the Ophelia DeVore School of Charm and the Fashion Institute of Technology, where she earned her Image Consultant Certification.
Etiquette CoachOne, you want to be very clear about what you're dissatisfied with. And only state the facts, not the emotion. So, yes, you may be extremely upset and distraught, but whoever you're sending this letter of complaint to doesn't need that because it's going to overshadow the real issue. Address the letter to whomever the appropriate person is. You could say something like, "I dined at your restaurant yesterday. Typically, I have a wonderful experience. However, on this particular evening, I had trouble with my server Kate. She took a long time to bring us our food. She was very curt with us. She took a long time to bring the bill.” -
QuestionHow do you start a thank-you letter?Tami ClaytorTami Claytor is an Etiquette Coach, Image Consultant, and the Owner of Always Appropriate Image and Etiquette Consulting in New York, New York. With over 20 years of experience, Tami specializes in teaching etiquette classes to individuals, students, companies, and community organizations. Tami has spent decades studying cultures through her extensive travels across five continents and has created cultural diversity workshops to promote social justice and cross-cultural awareness. She holds a BA in Economics with a concentration in International Relations from Clark University. Tami studied at the Ophelia DeVore School of Charm and the Fashion Institute of Technology, where she earned her Image Consultant Certification.
Etiquette CoachThe first rule of thumb is to always say thank you first. Whatever the gesture is, be very specific and say thank you for X, Y and Z. Explain to the person, if it's a gift, how it will be used. If it's for a job interview or business interview, you can say “Thank you for your time.” -
QuestionHow do I write a letter to a friend?wikiHow Staff EditorThis answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
Staff AnswerwikiHow Staff EditorStaff AnswerWhen you’re writing to a friend, you have a lot of freedom to “break the rules.” If you and your friend have a lighthearted and easy-going relationship, you might go super informal (“Hey, Bob! What’s up? Yrs Truly, Hank”). However, you can also keep it more formal if you enjoy the traditional art of letter writing. End with a signoff that captures the mood of the letter and your relationship, like “Yours,” “Your friend,” or “Cheers.”
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Tips
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"Dear" and other salutations are usually followed by a comma, but a formal letter can use a colon instead.Thanks
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Try to keep the letter focused on what would interest the recipient.Thanks
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Be as reasonable and polite as possible when you're writing a complaint letter — if you do, you're a lot more likely to get a favorable response.Thanks
Tips from our Readers
- If you want the reader to write back, treat it like a slow conversation and put in some questions for them to answer!
Warnings
- Drawing or doodling on envelopes might interfere with delivery. If you do want to decorate your envelope or add stickers, do so on the back.Thanks
References
- ↑ https://edu.gcfglobal.org/en/business-communication/how-to-write-a-formal-business-letter/1/
- ↑ https://www.readingrockets.org/topics/writing/articles/introduction-letter-writing
- ↑ https://hbr.org/2021/07/the-science-of-strong-business-writing
- ↑ https://www.apa.org/advocacy/guide/letter-email
- ↑ https://www.readingrockets.org/topics/writing/articles/introduction-letter-writing
- ↑ https://wmich.edu/writing/rules/addresses
- ↑ https://positivepsychology.com/gratitude-messages-letters-lists/
- ↑ https://www.apa.org/advocacy/guide/letter-email
- ↑ https://edu.gcfglobal.org/en/business-communication/how-to-write-a-formal-business-letter/1/
About This Article
To write a formal letter, start by putting your address and the date at the top left-hand side of the page, followed by the recipient's name and address. Then, open your letter with a formal salutation, like "Dear Dr. Brown" or "To Whom It May Concern." When you write the body of your letter, try to avoid using contractions, like "aren't" or "wasn't," since they can make your letter seem informal. Also, keep the body of your letter short and direct so it isn't longer than a page. When you're finished, end with a complimentary close, like "Sincerely" or "Best wishes." To learn how to write a casual, informal letter, scroll down!
Reader Success Stories
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"It helped because I'm doing an English Class and it's part of an assessment. I wouldn't say it helped that much, but it help me understand more of how to write a formal letter, since I'm kind of bad at formality. Thanks a lot and I hoped it helped many others, too."..." more