This article was co-authored by Jeffrey Fermin and by wikiHow staff writer, Bailey Cho. Jeffrey Fermin is an Employee Relations Expert based in Miami, Florida. He currently works as Head of Demand Generation for AllVoices, a platform that manages employee relations issues. Through his work, he has developed extensive experience with understanding human behavior and the intricacies of work life. He’s also the Founder of a full-service marketing company called New Theory. He has more than 13 years of experience in B2B SaaS marketing, and has specifically focused on human resources technology, digital marketing, and content creation. He earned a Bachelor’s Degree in Psychology and a Bachelor of Education from Florida International University. Jeffrey has won a Microsoft Octas Innovation Award and is a TechCrunch Disrupt Runner-Up.
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Whether you yelled at your partner or made a coworker upset, apologizing is the first step in preserving your relationship with someone. Apologies can help you learn from your mistakes, but how do you draft one that doesn’t sound dry or generic? In this article, we’re providing a list of thoughtful apology paragraphs that you can use in any situation. No matter the size of your mistake, here’s how to make things right and move forward in your relationship!
Steps
Expert Q&A
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QuestionWhat's the best way to apologize to someone over text?Jeffrey FerminJeffrey Fermin is an Employee Relations Expert based in Miami, Florida. He currently works as Head of Demand Generation for AllVoices, a platform that manages employee relations issues. Through his work, he has developed extensive experience with understanding human behavior and the intricacies of work life. He’s also the Founder of a full-service marketing company called New Theory. He has more than 13 years of experience in B2B SaaS marketing, and has specifically focused on human resources technology, digital marketing, and content creation. He earned a Bachelor’s Degree in Psychology and a Bachelor of Education from Florida International University. Jeffrey has won a Microsoft Octas Innovation Award and is a TechCrunch Disrupt Runner-Up.
Employee Relations ExpertI know apologizing through a text or DM lacks that personal connection you get face-to-face. But you can still come across as sincere if you're thoughtful with your words. Be specific about what you're sorry for — don't just say "I'm sorry," get into the details. And really acknowledge how your actions impacted the other person, don't just breeze past that. Take responsibility fully, no excuses or shifting blame. If you can, offer to make up for it somehow. And keep it short — a long text can feel like you're trying too hard. The right words and follow-up actions are what really matter when you need to apologize over text.
Tips
Expert Interview
Thanks for reading our article! If you’d like to learn more about human behavior, check out our in-depth interview with Jeffrey Fermin.
References
- ↑ https://www.npr.org/2021/06/02/1002446748/youre-apologizing-all-wrong-heres-how-to-say-sorry-the-right-way
- ↑ https://www.loveisrespect.org/resources/how-to-genuinely-apologize
- ↑ https://au.reachout.com/articles/how-to-say-sorry-and-mean-it
- ↑ https://www.npr.org/2021/06/02/1002446748/youre-apologizing-all-wrong-heres-how-to-say-sorry-the-right-way
- ↑ https://www.emotionalaffair.org/cheaters-remorse-going-beyond-im-sorry
- ↑ https://www.npr.org/2021/06/02/1002446748/youre-apologizing-all-wrong-heres-how-to-say-sorry-the-right-way
- ↑ https://kidshealth.org/en/teens/apologies.html
- ↑ https://hbr.org/2013/03/how-to-give-a-meaningful-apolo
- ↑ https://ggia.berkeley.edu/practice/making_an_effective_apology
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