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Quick and easy ways you can stop an user from accessing your Wi-Fi
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Is there an unauthorized user on your Wi-Fi network? You can usually see a list of connected devices in your router's settings or using the mobile app offered by your ISP. Once you find an unwanted or unknown device, you can boot it from your network easily. This wikiHow article teaches you how to kick someone out of your network.

Things You Should Know

  • The quickest and easiest way to boot someone out of your network is to change the Wi-Fi's password.
  • Change the password in your router's admin page or in the mobile app from your ISP.
  • You can also use the router's admin page online to manually kick users from your network, or you can filter MAC addresses.
Method 1
Method 1 of 5:

Changing Your Wi-Fi Password

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  1. Open your router's configuration page. You can access your router's configuration page through a web browser on a computer connected to your network. If you can't connect via Wi-Fi because you don't know the password, use an Ethernet cable to connect your computer directly to the router. This will bypass the need for the Wi-Fi password.
    • This is the easiest and most secure way to boot someone off your network. While all your devices won't connect with the old password anymore, you'll at least be able to sign in. Unauthorized users won't be able to.
    • Default router addresses are 192.168.1.1, 192.168.0.1, 192.168.2.1, or 10.0.1.1 (Apple) or 10.0.0.1 (Xfinity). Enter the address into your browser's address bar.[1]
    • If you use a service provider similar to Spectrum or Xfinity and rent a router/modem, you most likely have a mobile app to use instead. However, the process looks the same as logging into your router to change the password. Instead of logging into the router's admin page, open the app and sign into your account with the ISP.
    • If none of the above addresses grant you access to the configuration page, open the Command Prompt by pressing the Windows key + R and entering cmd. Once the Command Prompt opens, type ipconfig and press Enter. Look for your active connection in the list and find the Default Gateway address. This is typically your router address.[2]
    • If all else fails, press and hold the "Reset" button on your router for about 30 seconds to revert it to factory default settings. Then, look up the default address for that router model and enter it into your browser.
    • Some routers come with configuration software. If you've previously installed your configuration software, you can use that instead of the web browser interface.
  2. Every router will require a username and password before you can access the settings. If you never changed this when you first configured the router, chances are the username is "admin" or "userAdmin" and the password is "admin", "password" or your current Wi-Fi's password. Of course, this varies from model to model, so you should search your model online to see your exact login info.
    • If you've changed the login in the past and since forgot it, or received the router as a hand-me-down and the previous owner didn't reset it, you'll need to press and hold the "Reset" button on the router for about 30 seconds. This will reset the settings to default, allowing you to log in with the default username and password.
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  3. Once you are logged into your router, you must find the Wireless section of the configuration page. The exact name changes from manufacturer to manufacturer, but generally you are looking for a "Wireless" or "Wireless Settings/Setup" tab or button.[3]
    • If your "Wireless" section has multiple subsections, open the Wireless Security page.
  4. Look for the box labeled "Password", "Passphrase" or "Shared Key". You can enter your new password into this box. Some routers will ask that you type the password again to ensure that you entered it correctly.[4]
    • Try to create a strong password that would be difficult if not impossible to guess. It should not be related to anything personal, and should include a mix of numbers, random capital and lower-case letters, and special characters such as "!", "$" and "#".
    • A strong password is usually at least 8 characters long.
  5. There are three main types of wireless encryption: WEP, WPA, and WPA2. For the most secure network, you should be using WPA2. You may run into issues connecting older devices, however, in which case you could switch to WPA or WPA/WPA2. Selecting WEP is NOT recommended, as WEP encryption is straightforward to break (it can take less than 30 minutes to crack a WEP password).[5]
  6. Once you are done entering your new password, click the Apply or Save button.[6] The button's location is different for every router, but is typically located at the top or bottom of the page. The router will take a few moments to process the change, at which point any devices currently connected will be disconnected.
    • After your settings are changed, you can connect to your wireless network using your new password.
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Method 2
Method 2 of 5:

Using Your Router's Page

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  1. In order to boot someone off of your network from the router page, you'll need to know your router's address. To find the address:
  2. Before you go to your router page, disconnect any of your devices that are currently connected to the network, such as phones, tablets, or smart TVs. This is the easiest way to determine whether or not you have intruders on your network, as any remaining addresses that you find belong either to your computer or to an intruder.
    • If you have any Internet items that are wired directly to the router via Ethernet cables (e.g., consoles), disconnect the Ethernet cable(s).
  3. Open a browser, enter your router's numbered address into the address bar at the top of the browser window, and press Enter.
  4. [7] If prompted, enter the login username and password. If you didn't set these credentials yourself, you'll probably find them on the back of the router, in the router's manual, or in the router's online documentation.
    • You may be prompted to log in later when you attempt to change your router's settings.
  5. [8] Most router pages have a section where they list all current connections by name. This section will usually be labeled Wi-Fi Connections, Connected Devices, or something similar.
    • For some routers, you'll have to find the Parental Controls section instead.
  6. If you see a connection that doesn't belong to one of your Internet-connected items (e.g., consoles, computers, phones, tablets, smart TVs, etc.), it's probably okay to block that connection.[9]
  7. For some router pages, you'll click the connection in question; others may require something else, such as clicking a checkbox next to it.
  8. This option should be next to, below, or otherwise near the connection that you're trying to remove. Doing so will kick off the selected connection.[10]
  9. If you see a Save, Apply, or Ok option somewhere nearby, click it to save your changes.
    • Don't use your browser's "Back" button to exit this page—just click the router manufacturer's name or the Dashboard link (or similar) at the top of the page.
    • You should change your network's password as well while you're logged in. While not mandatory, changing the network's password will ensure that the user can't reconnect in the event that your router factory resets or loses its block list.[11] You can usually change the password from within the Settings section of the router's page.
    • You will most likely have to reconnect to the router on any Internet items (e.g., your phone, your computer, and so on) after changing the password.
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Method 3
Method 3 of 5:

Resetting Your Router

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  1. Unplug from the back of the router the Ethernet cable that's connected to the modem.
    • Skip this step if your router and modem are combined into one unit.
  2. You'll usually find this on the back of the router. This button is intentionally difficult to find, so you may have to hunt for it a bit.
    • The "Reset" button is usually a recessed button that's not much larger than the head of a pin.
  3. Insert a pin, a bent paperclip, or a similarly thin item into the recessed "Reset" button area and hold it there for a minimum of 30 seconds.
  4. This should provide ample time for the router to reset. Your router should now begin turning itself back on.
  5. You may have to wait several minutes for this process to complete, and your router may restart itself a few times.
  6. You'll do this using the same Ethernet cable that was originally attached to the two.
    • Again, skip this step if your modem and router are one unit.
  7. Connect to the wireless network. You'll do this using the stock router network name and password, both of which should be listed on the bottom or back of the router.
  8. When first connecting to a router after a reset, you'll typically be asked to enter a new password. Choose something unrelated to the last password that you used to prevent any wireless thieves from reconnecting to your network later.
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Method 4
Method 4 of 5:

Using MAC Address Filtering

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  1. To open your router's web interface, open a web browser and enter the router's IP address in the address bar. Check the user's manual or manufacturer's web page to find the exact IP address for your router. The most common router IP addresses include "192.168.1.1," "192.268.0.1," and "10.0.0.1."
    • While a little more involved, this method ensures that only devices with specified MAC addresses can connect to your network. However, this option isn't available on all routers and tech-savvy users can easily change their MAC address and still connect to your Wi-Fi. iPhones are coming out with new features, like one that randomly changes their MAC address all the time to increase privacy, but this means they don't have a stable MAC address for you to add to your whitelist. This is the best bet if you just want to kick someone off your network temporarily, like if your kid is browsing the web on their Fire tablet instead of going to sleep.
  2. You will need to enter the admin username and password to log into your router. If you have not set the admin username and password, use the default information. It may be printed on the router itself, in the user's manual, or on the manufacturer's website. Common usernames and passwords include; "admin", "password", "12345", or just leave the field blank.
  3. The web interface for each router make and model has a different layout. The MAC Filtering option may be listed as "MAC Filter", "Network Filter", "Network Access", "Access Control", or something similar. It may be located under the "Wireless", "Security", or the "Advanced" menu. Check the user's manual or manufacturer's support site for your router if you need help navigating the web interface.[12]
    • If you're using a mesh system, like Google Nest Wi-Fi, you won't see the MAC filtering option. Instead, you'll see something like "pause internet access", so that's what you'll need to use. It won't kick that user from your network, but it will prevent them from using the internet.
  4. When you locate the MAC filtering option in the web interface, click the option to add a new MAC address. The button will most likely be an icon that says "Add" or a plus sign (+) or something similar.
  5. Each internet-connected device has a unique MAC address. You can find the MAC address on a computer, iPhone, or other mobile devices. You can usually find the MAC address for a device in the "About" section in the Settings menu.
    • A MAC address looks something similar to this: 08:00:27:0E:25:B8. It may be listed as "MAC address", "Wi-Fi Address" or something similar.
  6. After you enter a MAC address, click the option to save or apply the changes. You can enter more than one MAC address.
  7. To turn on MAC filtering, look for an option that says something similar to "Turn on MAC Filtering/Access Control", or "MAC Restrict Mode." There may be a toggle switch or a button near this option that says "On", "Enable" or "Allow". Click it to enable MAC filtering.[13]
    • You may need to reboot your router for the changes to take effect.
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Method 5
Method 5 of 5:

Calling Your ISP

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  1. Gather information that the support agent will need to verify your identity, such as your account number or billing address.
  2. Tell the support agent that someone is using your wireless connection. If your wireless modem/router came from your ISP, they can log into it and remove unauthorized users.
  3. If you think someone is using your password, ask your support agent to configure a new one at this time. Remember, passwords are case-sensitive.
  4. If it’s been a long time since your router has been updated, your support agent may also take care of this now.
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Expert Q&A

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  • Question
    How can I kick someone off my wifi without changing the password?
    Luigi Oppido
    Luigi Oppido
    Computer & Tech Specialist
    Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years.
    Luigi Oppido
    Computer & Tech Specialist
    Expert Answer
    Sign in as an admin, then go to the connected devices page. Find the user you want to boot, then block or remove them from the list.
  • Question
    I was using someone else's WiFi and he kicked me off, but I still had wifi bars. How did he stop me from using the internet despite still being connected?
    Community Answer
    Community Answer
    His router probably had a function that allowed him to stop the sending and receiving of data packets from the modem to your device.
  • Question
    How do I delete unwanted networks?
    sysprog
    sysprog
    Community Answer
    You can't "delete" them -- they're just other networks that your WiFi device detects. The system displays all of the networks that are in range, and you connect to the network of your choosing.
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Tips

  • Make your password hard to crack. Experts recommend a long password (at least 15 characters), using a mixture of uppercase and lowercase letters, numbers, and special characters, and avoiding words that can be found in the dictionary. [14]
  • Some Internet providers, such as Comcast, may configure your wireless router to act as a Wi-Fi hotspot for other users of their services. Users who connect to those hotspots do not share your wireless connection, so you won’t have to worry about them using your resources.[15]
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Warnings

  • Never download network-blocking software from anywhere but the official manufacturer.
  • Only share your wireless password with people you trust with your network. If someone uses your wireless network to hack or download illegal content, you could be responsible for the repercussions.
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About This Article

Luigi Oppido
Co-authored by:
Computer & Tech Specialist
This article was co-authored by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 559,007 times.
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Co-authors: 28
Updated: December 22, 2023
Views: 559,007
Categories: Network Security
Thanks to all authors for creating a page that has been read 559,007 times.

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