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Whether you’re cutting back costs, no longer need your prescription, or not seeing the results you’d like, you might want to cancel your Curology subscription. Luckily, it’s easy to cancel your subscription at any time by logging into your account or emailing Curology’s customer service team. Read on to learn how to close your account, pause your subscription, and cancel your orders.
The Best Way to Cancel Curology
- Sign in to your Curology account.
- Click the drop-down menu and go to your Payment page.
- Click “I want to cancel” at the bottom of the page.
- Answer the follow-up questions and submit your cancellation.
- Watch for a confirmation email within 2 business days.
Steps
Canceling Your Curology Subscription Online
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Log into your account and go to your Payment page. Go to Curology’s login page and sign into your account. Then, click the drop-down menu and select your Payment page.[1]
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Click “I want to cancel” and answer the follow-up questions. At the bottom of your payment page, click “I want to cancel.” Simply follow the prompts and answer the follow-up questions about why you’re canceling your account. Then, submit your cancellation.Advertisement
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Look out for a confirmation email from Curology within 2 business days. It takes Curology up to 2 business days to cancel your account. When the cancellation is processed, they will send you an email confirming your subscription is canceled.
Expert Q&A
Tips
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Curology recommends reaching out to your medical provider or their customer service team before canceling your subscription. Your provider can help you make any adjustments or address any concerns if you aren’t happy with your results.Thanks
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Also note that it can take several months to see skin or hair improvements. If you’re a new subscriber and you haven't seen results yet, it might be helpful to reach out to your provider before canceling, too.Thanks
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If you want to unsubscribe from Curology’s emails, simply click the “Unsubscribe” link at the bottom of the email.Thanks
References
- ↑ https://support.curology.com/en_us/cancelling-B1B8QhO2_
- ↑ https://support.curology.com/en_us/cancelling-B1B8QhO2_
- ↑ https://support.curology.com/en_us/cancelling-B1B8QhO2_
- ↑ https://support.curology.com/en_us/shipping-basics-HkSu7hOhO
- ↑ https://support.curology.com/en_us/postponing-shipments-SkRImn_n_
- ↑ https://support.curology.com/en_us/return-policy-rJTUQnd2d
- ↑ https://support.curology.com/en_us/refund-policy-B1fDXnOhO