This article was co-authored by Samantha Gorelick, CFP® and by wikiHow staff writer, Mason Martinez, BA. Samantha Gorelick is a Financial Planner based in New York, New York. She is the Owner of Take Root Financial, a firm that provides accessible financial coaching and advocacy to help clients feel rooted in their financial lives. Before starting Take Root, she was the Lead Financial Planner at Brunch & Budget, a financial planning and coaching organization. She also spent 4 years working at Heron Wealth as a Wealth Advisor. Samantha has 10 years of experience in the financial services industry and has held the Certified Financial Planner™ designation since 2017. Samantha specializes in personal finance, working with clients to understand their money personality while teaching them how to build their credit, manage cash flow, and accomplish their goals. She received a Certificate in Financial Planner from the NYU School of Professional Studies and received a BA from Bard College.
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Urban Air Adventure and Trampoline Park is a popular place for kids to play all day long. From jumping on trampolines to enjoying unlimited virtual reality games, each membership has plenty to entertain kids of any age. However, we understand that kids' interests change and life gets in the way, so how do you cancel your Urban Air membership? In this guide, we'll walk you through everything you need to cancel and understand Urban Air's membership agreements.
Canceling Your Urban Air Membership
Canceling an Urban Air Deluxe, Ultimate, or Platinum membership is relatively easy. However, memberships can only be canceled after the initial 12-month contract term. Then, your membership is monthly and can be canceled anytime. You can complete an online form to cancel your membership.
Steps
How to Cancel Urban Air Membership
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Cancel your membership online after 12 months. Visit www.urbanair.com/membership/ and scroll to the bottom of the page to complete their online form. Type your first and last name, email, phone number, zip code, and the closest Urban Air Location into the corresponding boxes. Select "Change/Upgrade Existing Membership" from the drop box under "Please Contact Me About." Include a message detailing why you're canceling your membership and await a response.[3]
- Memberships cannot be canceled by phone, mail, email, or fax. They can only be canceled online.[4]
- Cancellation requests are effective 10 days after receiving them, and all payments due before the cancellation effective date will be charged. For example, you'll be charged for both months if you cancel your membership between two billing cycles.
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To cancel before 12 months, show proof of a move, death, or disability. Whether it be a cross-country move, a severe injury, or the loss of a loved one, you can't always predict what's going to happen in life. Upon these scenarios, your membership may be canceled during the 12-month contract with written proof to privacy@urbanairparks.com. You may provide a utility bill, a signed lease, an obituary, or a medical letter from a doctor.[5]
- Alternatively, you can send written proof by mail. Send it to Urban Air, Attn: Membership Support, 2350 Airport Freeway, Suite 505, Bedford, Texas 76022.
- Memberships for a residential move can only be canceled if there is no Urban Air within 25 miles of your new location.
Expert Q&A
Video
Tips
References
- ↑ https://www.urbanair.com/membership-agreement/
- ↑ https://www.urbanair.com/faqs/
- ↑ https://www.urbanair.com/membership/
- ↑ https://www.urbanair.com/membership-agreement/
- ↑ https://www.urbanair.com/membership-agreement/
- ↑ https://www.urbanair.com/membership-agreement/
- ↑ https://www.urbanair.com/faqs/
- ↑ https://www.urbanair.com/membership-agreement/