How to Cancel a Grubhub Account

Download Article

An easy-to-follow guide for canceling your Grubhub membership and closing your account

Written by Darlene Antonelli, MA

Last Updated: November 15, 2024

Download Article

Canceling Your Membership

|

Closing Your Account

This wikiHow will teach you how to cancel a Grubhub account using the website, but you'll first want to delete any memberships you have before you cancel your account. You cannot close your account from the mobile app even though you can cancel your membership; since a link is involved to close and delete your account, you'll have to use a web browser.

How to Cancel Your Grubhub Account & Membership

Go to the Grubhub app or website and click your name or “Account.” Click Grubhub+, Cancel Membership, then follow the prompts. Go to https://www.grubhub.com/help/privacy/data-deletion and hit Submit request to delete your account.

Part 1

Part 1 of 2:

Canceling Your Membership

Download Article

1
Go to https://www.grubhub.com/lets-eat in a web browser and log in if prompted. You can use any web browser to log into your Grubhub account and cancel it.
- You can also use the mobile app to cancel your Grubhub+ membership.
2
Click your name. It's in the top right corner of the page and will prompt a menu to drop down.
- In the mobile app, tap Account in the bottom right corner.
Advertisement
This is usually centered in the drop-down menu with a GH+ tag icon.
The link is light grey and next to an "Update Payment" link.
This will cancel your membership to Grubhub+, but your account will still be open.^{[1]
X
Research source}

Part 2

Part 2 of 2:

Closing Your Account

Download Article

Go to https://www.grubhub.com/help/privacy/data-deletion. You can use any web browser to close your Grubhub account, but there is no feature within the mobile app to do so.
It's at the bottom of the page.
3
Click Delete. You'll see this in the pop-up window that warns you that deleting your account and all personal information is non-reversible.
- You'll get an email confirmation as well as a confirmation page that your account and data have both been deleted.
- If using the website doesn't work, you can email them with a support request. You'll need to add "Request to Delete My Account" as the subject line and include the email address for your Grubhub account in the body of the email along with your request to cancel your account.