How to Cancel an Uber Request

Reviewed by Stan Kats

Last Updated: September 19, 2024 Tested

This wikiHow teaches how to cancel a ride that you've ordered through the Uber app without getting hit with a fee, including any Uber rides that you've scheduled in advance. To cancel your ride request, tap your driver's card on the map. Tap Cancel, and then Cancel Trip to stop a ride.

Changing or Cancelling Your Uber Ride

To cancel an Uber ride request, tap your driver's card at the bottom of the map. Tap Cancel, and then tap Cancel Trip. Keep in mind that you may be charged a cancellation fee if you cancel after about 5 minutes.

For popular FAQs on canceling an Uber, jump to more common questions.

Method 1

Method 1 of 2:

Canceling a Ride

Download Article

If your driver is en-route to your location, you can cancel your request. The sooner you send the cancellation, the less likely you will get a cancellation fee.
You'll see this at the bottom of the screen on the Uber map when a driver has accepted your ride request.^{[1]
X
Research source}

Advertisement
You can find this below the driver's name and picture, next to the "Contact" button.
4
Tap Cancel Trip. Your ride will be canceled immediately. You are not charged a cancellation fee if you cancel within 2-5 minutes of ordering the ride (the exact time varies depending on your location). You can also cancel without a fee if your driver is over 5 minutes late.
- UberPOOL rides are subject to a $2 cancellation fee immediately after ordering the ride. If you are 2 minutes late to your UberPOOL pickup, you may be charged a $2 no-show fee.

Method 2

Method 2 of 2:

Canceling a Scheduled Ride

Download Article

If you've scheduled a future ride in the Uber app, you can cancel it without incurring any fees.
You'll see this in the upper-left corner of the Uber app screen.
If you have multiple trips scheduled, scroll until you find the one you want to cancel.
As long as you're canceling before any driver has accepted your ride, you will not be charged a cancellation fee.

Common Questions: Uber Cancellation Charges

Can I cancel an Uber ride without a charge?

You can avoid getting charged for an Uber ride cancellation if you cancel within 2-5 minutes of requesting. However, this timeframe can vary depending on your location.

Why is Uber charging me every month?

If you have Uber Pass, you will be charged monthly as it renews automatically. To stop the charges, you'll need to cancel the membership.

How do I cancel an Uber membership?

To cancel an Uber membership, go to your account and tap Uber One. Select Manage Membership, and then select End Membership. You'll still have full membership benefits until the end of your billing cycle.

Video

Tips

If you have an issue with your fare or your feel as though you have been wrongfully charged, you can dispute the charges.

Thanks
Helpful 1 Not Helpful 0
You can look up your city to determine fares and cancellation fees for different Uber packages.

Thanks
Helpful 0 Not Helpful 0