Everything You Need to Know About Using UberEATS

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A comprehensive guide to ordering food on Uber Eats

Written by Cory Stillman

Last Updated: June 19, 2024 Fact Checked

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• How Uber Eats Works
|
• Adding a Delivery Address
|
• Adding a Payment Method
|
• Placing an Order
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• Video
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• Q&A

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Uber Eats is a popular service from the ride-sharing giant Uber. The Uber Eats app allows you to order food from a nearby restaurant and have it delivered to your door by an Uber driver. This wikiHow guide teaches you how to use the Uber Eats app on your Android, iPhone, or iPad.

Things You Should Know

• Add a delivery address by tapping "Deliver now" atop the home page of the Uber Eats app to view available restaurants in your area.
• Uber Eats allows users to pay with a credit/debit card, Venmo, PayPal, a gift card, or CVS Pharmacy.
• There is no option to add special instructions for your order on Uber Eats.

Steps

Section 1 of 4:

How Uber Eats Works

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1. 1
   Get food delivered right to your door with Uber Eats. Uber Eats is a food delivery service hosted by Uber. You can use it to order food from countless restaurants in your area.

   • The service is available in the United States and internationally.
2. 2
   Uber Eats charges various fees as part of your order. As you might imagine, Uber Eats charges a delivery fee on orders. The delivery fee varies depending on the distance and time of your order.

   • Typically, the delivery fee ranges from $0.99 to $4.99.
   • A service fee will also be applied to your order, covering taxes and other expenses. You can waive this fee with an Uber One subscription.
     • Uber Eats may also charge a small cart fee of $2 for orders under $10.
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3. 3
   Uber Eats accepts several payment methods. You can use a credit or debit card, PayPal, Venmo, a gift card, or CVS Pharmacy.

   • To pay with CVS Pharmacy, visit a CVS Pharmacy location and pay with cash. The cashier will ask for your Uber account credentials and upload the corresponding funds.
     • Although this method may be convenient for some, buying and uploading a gift card to your account is likely quicker and easier.
4. 4
   Uber Eats offers four different delivery methods. The Standard delivery option varies according to how busy the restaurant is, but will likely take anywhere from 25-45 minutes. Priority delivery costs $2.99 extra, but ensures your delivery is put to the front of a driver's queue.

   • You can also schedule a delivery for a later time.
   • The final option is to order pickup within the app, which waives all delivery fees.
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Section 2 of 4:

Adding a Delivery Address

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1. 1
   Open the Uber Eats app. Its icon is a green circle that says "Uber Eats" in black text. Tap the icon on your home screen or apps menu to open Uber Eats.

   • If you're not automatically signed in, enter the phone number associated with your Uber account and tap Next. Then enter the password associated with your Uber account and tap Next to sign in. If you have Uber installed, Uber Eats will ask if you want to continue under the same account. If so, tap the green button at the bottom of the screen; if not, tap "Use a different Uber account" and sign in.
   • If you do not have Uber Eats installed, you can download and install it free from the App Store on iPhone and iPad, or the Google Play Store on Android smartphones and tablets.
2. 2
   Tap "Deliver now" atop the home page. With the Home tab selected, look for the Deliver now option atop the page. You will see it listed below the text if you have already added a delivery address. Tap this area of the screen to select a different address you have already added, or type in a new one entirely.
3. 3
   Enter your address. Write your full address in the box labeled Enter a new address atop the page.

   • Alternatively, if you have Locations turned on, you can tap one of the nearby addresses that display below the line at the top.
   • You may also select another address you have previously added to the app from the list at the bottom of the page.
4. 4
   Add your details and set your delivery options. If you live in an apartment building, you can add your apartment/suite number and your building's name. Then, select the delivery option you prefer:

   • Meet at door - your Uber Eats driver will hand-deliver your order in person.
   • Meet outside - you will go outside to meet your driver, who will hand-deliver your order.
   • Leave at door - your driver will leave your order at your doorstep and text you when it has arrived.
5. 5
   Tap Done or Save and continue. It's the black button at the bottom of the screen. On Android, it says, "Save and continue." On iPhone and iPad, it says "Done." This saves your address.
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Section 3 of 4:

Adding a Payment Method

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1. 1
   Open the Uber Eats app. Its icon is a green circle that says "Uber Eats" in black text. Tap the icon on your home screen or apps menu to open Uber Eats.

   • If you're not automatically signed in, enter the phone number associated with your Uber account and tap Next. Then enter the password associated with your Uber account and tap Next to sign in. If you have Uber installed, Uber Eats will ask if you want to continue under the same account. If so, tap the green button at the bottom of the screen; if not, tap "Use a different Uber account" and sign in.
   • If you do not have Uber Eats installed, you can download and install it for free from the App Store on iPhone and iPad, or the Google Play Store on Android smartphones and tablets.
2. 2
   Tap the Account icon. It's the icon that resembles a person in the lower-right corner. This displays your account settings.
3. 3
   Tap Payment or Wallet. If you are using iPhone or iPad, tap Payment. If you are using Android devices, tap Wallet.
4. 4
   Tap Add Payment Method. It's the grey button towards the bottom of the screen. Scroll down to find it.

   • If you have previously added a payment method, you may tap it now to edit or delete it.
   • You can also use the Uber Cash option listed atop the page to add funds to your Uber account.
5. 5
   Select your preferred payment method. Tap the option that corresponds to your preferred payment method. You can use a credit or debit card, PayPal, Venmo, a gift card, or CVS Pharmacy.
6. 6
   Enter your payment method information. For PayPal and Venmo accounts, you will need to sign in using the email and password associated with your account. For a credit or debit card, you will need to enter your card number, expiration date, and the CVV security code on the back. Then tap Next. Then you will need to enter your street address and tap Submit. This saves your card to your account.
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Section 4 of 4:

Placing an Order

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1. 1
   Open the Uber Eats app. Its icon is a green circle that says "Uber Eats" in black text. Tap the icon on your home screen or apps menu to open Uber Eats.

   • If you're not automatically signed in, enter the phone number associated with your Uber account and tap Next. Then enter the password associated with your Uber account and tap Next to sign in. If you have Uber installed, Uber Eats will ask if you want to continue under the same account. If so, tap the green button at the bottom of the screen; if not, tap "Use a different Uber account" and sign in.
   • If you do not have Uber Eats installed, you can download and install it for free from the App Store on iPhone and iPad, or from the Google Play Store on Android smartphones and tablets.
2. 2
   Browse restaurants. Tap the Home tab in the lower-right corner to view restaurants close to your location. Tap the magnifying glass icon at the bottom of the screen to search for a specific restaurant or cuisine by name.

   • If you have not added a delivery address, go ahead and add one now so you can see available restaurants in your area.
3. 3
   Tap a restaurant. When you see a restaurant you want to order from, tap it to view the menu.
4. 4
   Tap a menu item. You can browse menu items on the front page or tap one of the category tabs at the top to view specific items on the menu by category. Tap an item you want to order.
5. 5
   Add required selections. Many items require more detail, such as size, side dishes, toppings, type of bread, etc. You may see radio options below your selected menu item or a green button that says "Selection Required." Tap the radio option below the menu item to make your required selections. If you see the green text below the menu item, tap it to view the required selection options. Then tap the radio option next to your preferred selections.

   • There is no option to add special instructions to an order. Most restaurants include thorough options that allow for the replacement or removal of items due to allergy or dietary restrictions.
     • If you need to change your order beyond the scope of what is listed, place your order and immediately call the restaurant with your special instructions.
6. 6
   Tap + or - to adjust the quantity of your order (optional). They are the rough buttons at the bottom. If you want to order two or more of the same thing, tap the plus icon (+) at the bottom of the screen to increase your order quantity.
7. 7
   Tap Add to Cart. It's a green button at the bottom of your screen. This adds the menu item to your order.

   • If the button is gray, selections or modifications still need to be made to your order.
8. 8
   Make additional selections and modifications. If you want to add additional items to your order, use the steps above to add additional items.
9. 9
   Tap View Cart. It's the black button at the bottom of the screen.
10. 10
    Tap Add delivery Note (optional). If you need to give any special instructions to the restaurant or delivery driver, tap the green Add delivery note option listed beneath your delivery instructions. Then, use the text box to add additional instructions.

    • These notes are just for your driver, so do not add information intended for the restaurant.
11. 11
    Review the order details. Confirm all details of your order. Scroll down to verify the charges and payment details.

    • Many restaurants also offer pickup. Tap the "Pickup" option to pick up your food and waive any delivery fees.
    • If you want to change your payment method, tap on the existing one and select a new one from the provided list. In the account menu, you can also add a payment method.
    • To receive your order sooner, you can select the Priority delivery option, which costs $2.99 extra.
      • You may also select "Schedule" to select a later delivery time.
12. 12
    Add a promo code (optional). If you want to add a promo code, tap View details next to promotions. Then tap one of the promotions on the screen, or tap Enter code in the upper-right corner. Enter a promo code and tap Add Promo at the bottom of the screen.
13. 13
    Add a tip. To tip your delivery driver, tap one of the tip amounts on the screen. Your tip options are 15%, 18%, 20%, and 25%. You can also tap Edit and enter your tip amount.
14. 14
    Tap Place Order. It's the green button at the bottom of the screen. Your food should be delivered in the estimated time. You can track your order's progress on the Uber Eats app. Listen for your phone in case the restaurant or driver needs to contact you.

    • If you experience any issues with your order after the fact, this wikiHow guide can help you contact Uber Eats.
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Community Q&A

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• Question

  How can I search for a specific restaurant?

  

  Community Answer

  Use the search function to look for a specific restaurant.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

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  Not Helpful 3 Helpful 3
• Question

  Do I need an iPhone to order?

  

  Community Answer

  No, you do not need an iPhone specifically to use UberEATS.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

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  Not Helpful 4 Helpful 2
• Question

  How do I change the order?

  

  Community Answer

  Go into your cart and click on your order. From there you can see what you've ordered and make changes to quantity or remove items if you wish.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

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