How to Check Junk Mail on Gmail on PC or Mac

Co-authored by Luigi Oppido

Last Updated: May 8, 2024 Tested

This wikiHow teaches you how to view an email message in your Gmail account's Spam folder, using a desktop internet browser. You can find all the emails you've manually marked as spam, and emails automatically filtered by Gmail in this folder.

Finding the Junk Folder in Gmail

In Gmail, the junk mail folder is called Spam.
If you're using a computer, you'll see the Spam folder in the left panel. If you don't see it, click More below the folder list.
In the Gmail mobile app, tap the menu at the top-left to view your folders, then tap Spam.

Steps

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Open Gmail in your internet browser. Type https://mail.google.com into your browser's address bar, and hit ↵ Enter or ⏎ Return on your keyboard.
2
Sign into your account. Use your email address or phone number, and your password to sign in to your Gmail account. Your email will open up to your inbox.
- Enter your email address or phone number.
- Click NEXT.
- Enter your account password.
- Click NEXT.
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3
Click More on the left navigation menu. You'll find this option at the bottom of the navigation menu on the left-hand side. It will expand more menu options.
- This menu lists all your mailboxes and email labels below the COMPOSE button on the left-hand side of your screen.
4
Click Spam on the left menu. This option is located towards the bottom of the navigation menu. It will open your Spam mailbox.
- You can find all the junk mail you've received in your Spam mailbox. This includes all the emails you've marked as spam, and emails filtered out of your inbox by Gmail's spam filter.
5
Click a spam email to open it. If you want to view a spam email's contents, click on the email in your mailbox.
- This will open the selected email's contents, but the images in the email's body may not load in your Spam folder.
6
Click Display images below at the top of the email. You can find this option written in blue letters below the sender's contact information at the top of the email message.
- This will load all the images, and allow you to view the complete email message.

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How do I stop someone's emails from showing up in my junk mail?

Luigi Oppido
Computer & Tech Specialist
Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years.

Luigi Oppido

Computer & Tech Specialist

Expert Answer

Go to your junk mail folder and mark one of their emails as safe. Their future emails should start showing up in your regular inbox.

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If an email has wound up in your junk mail by mistake, mark it as safe so future emails from that email address go to your regular inbox.^{[1]
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Expert Source

Luigi Oppido
Computer & Tech Specialist

Expert Interview. 31 July 2019.}

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If the emails you send regularly end up in the recipient's spam folder, let them know to check there after you send your email so they don't miss it.^{[2]
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Expert Source

Luigi Oppido
Computer & Tech Specialist

Expert Interview. 31 July 2019.}

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