How to Check Telus Voicemail from Another Phone

Written by Emily Schmitt

Last Updated: November 12, 2021

Do you need to check your telus voicemail from someone else's phone? The Canadian telecommunications company allows you to check your voicemail from anywhere in the world with another mobile device or landline. This wikiHow article will teach you how to access your telus voicemail messages remotely and give you some options for managing your voicemail.

1

Remotely AccessYour Voicemail With Another Phone

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If you're checking your voicemail from a smartphone, follow these steps.
- Dial 1 + your ten-digit phone number.
- Press Send.
- You may be prompted to enter your password.
- From there, follow the voice commands.

2

Remote Access via a Landline

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If you are checking your voicemail from a landline, the steps are a little different:
- Dial your ten-digit phone number.
- If you are calling from a long distance, enter 1 before your phone number.
- Press * to interrupt the greeting.
- Enter your password.
- From there, follow the voice commands.

3

In the Main Menu

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Once you’ve accessed your mailbox, you can start listening to your voicemail.^{[1]
X
Research source} In the menu, use your keypad to navigate your options:
- Press 1 to listen to your messages.
- Press 2 to send a message.
- Press 3 to access your voicemail’s pre-recorded Greetings.
  - You can record a personal greeting, initial an extended absence greeting, and manage your current greetings.
- Press 4 to access Personal Options.
  - These include Group Lists, Pager Notifications, the ability to change your password, your voicemail’s language, and your recorded name.
- Press 1 or 9 to recover deleted and expired messages.
- Exit your voicemail by pressing **.

4

Listening to Your Messages

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Once you’ve selected a message to listen to, you can do a couple of things while listening.^{[2]
X
Research source} Use this key to navigate your message.
- Press 1 to rewind a message for 10 seconds.
- Press 2 to pause or resume the message.
- Press 3 to fast forward 10 seconds.
- Press 5 to hear the message time and date.
- Press 7 to delete the message.
- Press 9 to save the message.
- Press the # symbol to keep the message as new.
- Press the * symbol to return to the main menu.

5

After Listening to a Message

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If you’ve finished listening to a message, you have a couple of choices.^{[3]
X
Research source}
- Press 1 to replay the message.
- Press 5 to hear the message’s time and date.
- Press 6 to forward a copy of the message.
- Press 7 to delete the message.
- Press 9 to save the message.
- Press the # symbol to keep the message as new.
- Press the * symbol to return to the main menu.

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Tips

Depending on where you are calling from, some messaging and data rates may apply. If you are calling from within Canada, checking your voicemail is a toll-free call. If you are calling from a long-distance or roaming, long-distance charges will apply.

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