PDF download Download Article
Protect your personal data from Temu with this quick tutorial
PDF download Download Article

Temu is a popular online marketplace known for its extremely affordable prices, but many users are worried that the site doesn’t protect their personal information as much as it should. If you’re concerned about your data, the best thing to do is permanently delete your Temu account. In this article, we’ll walk you through all the steps on how to delete your Temu account, plus provide reasons you might want to consider deleting your account, what deleting your account does to your data, and how to restore a deleted account.

Simple Steps to Delete Your Temu Account

  1. Log into your Temu account and click on your avatar.
  2. Click “Account Security,” then click “Delete Your Temu Account.”
  3. Click the box next to “I want to permanently delete my Temu account.”
  4. Provide your reason for wanting to delete your account.
  5. Confirm your identity if necessary. Your account will be deleted within 7 days.
Section 1 of 4:

How to Permanently Delete Your Temu Account

PDF download Download Article
  1. On the Temu app, your user avatar is located at the bottom of the screen. On the Temu website, it is located in the top right corner of the screen. This will direct you to your user profile.[1]
  2. On the Temu App, first click “Settings”, then locate “Account Security”. On the Temu website, find “Account Security” on the left side of your profile. Then, scroll to the bottom of the page and click “Delete Your Temu Account.”[2]
    Advertisement
  3. After you click “Delete Your Temu Account,” Temu will remind you to look through your account one more time to confirm you want to delete it. Make sure there are no incomplete or post-sale orders or other ongoing processes, as you will not be able to access them once your account has been deleted. If you’re sure you still want to delete the account, click the box next to “I want to permanently delete my Temu account,” then hit “Continue.”[3]
    • Any available coupons and credits will also be deleted with your account, so make sure to use them before deleting your account.
    • Be aware that you will no longer be able to make purchases on Temu’s app or website once your account has been deleted.
  4. When you click “Continue,” a pop-up titled “Reason for delete account” will appear. It includes a list of potential reasons you might want to delete your account, so choose the one that best fits. If you don’t want to provide a reason, select “I don’t want to provide a reason.” Then, you’ll be logged out and your account will be deleted within 7 business days.[4]
    • You may have to verify your identity before the deletion is confirmed.
  5. Advertisement
Section 2 of 4:

Reasons to Delete Your Temu Account

PDF download Download Article
  1. Some Temu users believe the company spies on them through the in-app browser and that the spyware tracks their offsite behavior and records sensitive data like banking information, Social Security numbers, and mailing addresses. Some have even reported fraudulent charges on their bank account after using Temu.[5]
    • In Temu’s privacy policy, it states that Temu doesn’t “sell” your information in the traditional sense, though it may share your information with various third-parties to provide better service. For a full list of potential parties, read the privacy policy.[6]
  2. Some listings on Temu are direct copies from the original product’s Amazon storefront, typically made without the store owners’ knowledge or approval. Because the prices are significantly lower than on Amazon, these products are likely knock-offs as well. Many Amazon sellers have since sued Temu for copyright infringement.[7]
  3. Many users think Temu’s partnerships and ads are questionable. Many promotions promise free mobile games or money to those who sign up for the site and input their personal information, which Temu can then use to advertise and promote their services. Essentially, Temu pays users to use their personal data however they see fit, which makes many people feel uneasy.[8]
    • One of Temu’s policies for a $50 cash reward states, “Except to the extent prohibited by applicable law, participation in the Program and/or receipt or use of Rewards constitutes a Member’s consent for Sponsor to use and publish such Member’s photo, name likeness, voice, opinions, statements, biographical information, and/or hometown and state for promotional or advertising purposes in any media worldwide, now known or hereafter developed, in perpetuity without further review, notification, payment, or consideration.”[9]
    • Scammers also often create fake ads of celebrities and influencers “promoting” Temu to get new users to sign up with a referral code. The scammers then get the money from the referral and sometimes send fake “leaked” photos of the celebrities to those who used the code. While this may not be Temu’s fault, its users’ safety is still threatened.
  4. Temu currently has a score of C+ on the Better Business Bureau, and many reports discuss their poor customer service experiences with the company. They state that it’s difficult to get a refund, as refunds are often delayed or outright denied.[10]
  5. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement

Video

Tips

  • If you’re tired of getting spam calls or texts from Temu but don’t want to delete your account altogether, consider deleting your phone number from your account instead. Simply click on “Phone Number” in “Account Settings,” then click the trash icon.[13]
Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!
Advertisement

You Might Also Like

Get Free Stuff on Temu Get Free Items on Temu with or Without Inviting Friends
Shein TrackingAn Easy Guide to Checking Your Shein Tracking Status
Contact Shein3 Ways to Get Order Support, Account Help, and More from Shein
Return Products Purchased OnlineReturn Products Purchased Online
Gas Stations That Take Apple PayApple Pay: A List of Gas Stations that Accept It & How to Find Others
Amazon Price Drop RefundCan You Get an Amazon Price Adjustment & Refund?
Cancel an Online OrderCancel an Online Order
Cancel a Shein OrderA Quick Guide to Cancelling Your Shein Order
Contact Temu Reach Temu Customer Service by Chat, Social Media & More
Ups Delivered to Wrong AddressUPS Delivered Your Package to the Wrong Address: Now What?
What Does Urge Delivery Mean on SheinA Complete Guide to Shein's Urge Delivery Option
How Long Does Temu Take to ShipHow Long Does it Take for Temu to Ship? Track Your Order & More
Linehaul Office MeaningWhat Does “Received by Line-Haul Office” Mean on AliExpress?
Return Temu Items Return Temu Items: Shipping and Refund Guide
Advertisement

About This Article

Luigi Oppido
Reviewed by:
Computer & Tech Specialist
This article was reviewed by Luigi Oppido and by wikiHow staff writer, Raven Minyard, BA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 31,237 times.
22 votes - 59%
Co-authors: 4
Updated: July 22, 2024
Views: 31,237
Categories: Shopping Online
Thanks to all authors for creating a page that has been read 31,237 times.

Did this article help you?

Advertisement