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A step-by-step troubleshooting guide for Windows ethernet problems
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If you lose your internet connection, the Windows Network Diagnostics troubleshooter is usually helpful. However, sometimes you'll just see a vague error message like "Ethernet doesn't have a valid IP configuration," which doesn't give you much information about the problem. This error usually pops up when there's a problem when you're connected to the internet via Ethernet and your router can't assign your PC an IP address via DCHP. Fortunately, these fixes will get you back online in no time. This wikiHow article will walk you through fixing the "Ethernet doesn't have a valid IP configuration" error on your Windows 10 or 11 PC.

Things You Should Know

  • The "Ethernet doesn't have a valid IP configuration" error appears in the Windows network troubleshooter when your PC cannot obtain an IP address.
  • The problem is usually related to your TCP/IP settings, ethernet driver, or router.
  • A properly configured router or switch could also lead to an invalid IP configuration.
Section 2 of 12:

Run the Network Troubleshooter

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  1. If you haven't tried to repair your connection when running the troubleshooter, follow these steps:
    • Type network troubleshooter into the Windows Search bar.
    • Click Identify and repair network problems or Find and fix network problems, depending on your Windows version.
    • Click Next and then Troubleshoot my connection to the internet.
    • Click Details about errors. If you still see "Ethernet doesn't have a valid IP configuration," continue with troubleshooting.
Section 3 of 12:

Restart Your Home Network

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  1. This includes your modem, router, and any switches you may be connected to. Disconnect the power cable and the ethernet cable from your router (and modem, if separate), and leave everything turned off for at least 30 seconds before reconnecting.
    • Once your router is back online and reconnected to your computer, try connecting to the internet again.
    • If you still can't connect, run the network troubleshooter again to see if you're still getting the "Ethernet doesn't have a valid IP configuration" error.
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Section 5 of 12:

Renew Your IP Address

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  1. To do this, type cmd into the Window Search bar, then click Command Prompt in the search results.
  2. This releases the last IP address and displays several "disconnected" messages in the window.
  3. Windows will request a new IP address from your router.
    • Once your IP address is renewed, you should see an IPv4 and/or an IPv6 address under your ethernet adapter.
    • If you see the error "This operation failed as no adapter is in the state permissible for this operation," you have configured a static IP address for your PC. If your IP address is supposed to be dynamically assigned by your router, you will need to open your TCP/IP settings and select "Obtain an IP address automatically."
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Section 6 of 12:

Check your IP Settings

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  1. Your PC may be trying to use a specific IP address instead of DHCP (or vice-versa). It's also possible that IPv6 is disabled, which many Windows users report causes this error.[1] Here's where to look:
    • Type network connections into the Windows Search bar.
    • Click View network connections.
    • Right-click your Ethernet adapter and select Properties.
    • If the box next to "Internet Protocol Version 6 (TCP/IPv6)" is not checked, click the box to enable it now.
    • Select "Internet Protocol Version 6 (TCP/IPv6)" and click the Properties button.
    • Make sure "Obtain an IPv6 address automatically" is selected, and then click OK.
    • Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
    • Make sure "Obtain an IP address automatically" is selected.
      • If you are supposed to have a static IP address assigned by your router, verify that the IP address, subnet mask, and default gateway are correct. If this all sounds strange to you, just choose "Obtain an IP address automatically" instead.
    • Click OK and then click Close.
    • If you made any changes, restart your PC and restart your router.
Section 7 of 12:

Reset the TCP/IP Stack

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  1. If you're using Windows 11, you can open Terminal as an administrator instead if you prefer—either will work.
    • Type cmd or terminal into the Windows Search bar.
    • Right-click Command Prompt (or Terminal) and select Run as administrator.
    • Click Yes.
  2. This resets TCP/IP by overwriting its registry keys.[2]
  3. You should see the message "Successfully reset the Winsock Catalog. You must restart the computer to complete the reset."
    • A quick way to reboot from Command Prompt is to type shutdown /r /t 0 and press Enter.
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Section 9 of 12:

Reinstall Your Ethernet Drivers

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  1. You can do this quickly by right-clicking the Start menu and selecting Device Manager.
    • If your computer is not currently connected to the internet, a default ethernet driver will be installed once you uninstall your current driver. However, it's better to use this method if you can connect to the internet, even if you have to head to a café or other location with Wi-Fi.
  2. A list of network adapters will expand.
  3. If prompted, click Uninstall to confirm. This removes the driver from your PC.
  4. Restart your PC. When Windows restarts, it will automatically install the best-fitting driver for the card.[3]
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Section 10 of 12:

Reset Network Settings

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  1. This opens your internet settings.
  2. You can skip this step if you're using Windows 10.
  3. If you're using Windows 10, it'll be a text link at the bottom of the right panel. On Windows 11, it's under the "More Settings" header.
  4. This deletes your entire network configuration and replaces it with the default settings.
  5. Restart your router. Now that your network settings are cleared, power down your router and disconnect the ethernet cable from your PC. After a few moments, turn the router back on, then plug the ethernet cable back in. Wait 3 to 4 minutes.
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Section 11 of 12:

Check Your Router Configuration

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About This Article

Stan Kats
Reviewed by:
Professional Technologist
This article was reviewed by Stan Kats and by wikiHow staff writer, Nicole Levine, MFA. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals. This article has been viewed 137,214 times.
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Co-authors: 4
Updated: December 9, 2024
Views: 137,214
Categories: Microsoft Excel
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