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QuestionWhat do I do when the knob to install or take out the filter has separated from the filter? This happened when I was trying to take the old filter out.Community AnswerKeep pushing the left button while using a closed pair of scissors (or screwdriver) to gradually wedge out the old filter. The knob is very frustrating! You can then order a replacement knob and it's recommended that you consider getting at least another knob at the same time, as the little tab breaks off easily.
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QuestionWill the water work without a filter?Community AnswerIn most cases, yes. However, it may not be safe to drink if you are not using a filter.
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QuestionWhy will my filter light not turn off after I've replaced the filter?Community AnswerYou'll need to unplug the fridge for a full minute and let the sensor for the filter reset.
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QuestionIs it okay to not replace the water filter if we don't use it?Community AnswerYes, if you don't use the water/ice, it's fine.
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QuestionDo I have to lubricate the filter tip when I replace it on my fridge?Community AnswerNo. You do not want to introduce any substances that might contaminate the water.
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QuestionHow much water should I pass through a new filter after installing it?Community AnswerThe instructions we had said we should pass three gallons through before using the water.
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QuestionHow do I find a video on how to change my filter?James SnowCommunity AnswerGo on YouTube for multiple videos that will show you step by step on how to take out the old filter and how to replace the new filter, just search the brand of your refrigerator and the stock number for your filter and a video should pop up on how to change it.
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