Q&A for How to Pay Tolls on the Illinois Tollway

Return to Full Article

Search
Add New Question
  • Question
    I only use rental cars. Can I buy a transponder without having a car to register?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    Yes. The transponders aren't actually tied to a vehicle. You can bring them with you in rental cars and Illinois will recognize it's you.
  • Question
    I am trying to set up a pay by plate account and it says that my user name is already used. I haven't set up the account yet, though?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    The username is like an email address. You may just have to pick one that someone else hasn't grabbed yet.
  • Question
    How do I find the amount of a toll?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    We're not going to sugarcoat it, it's pretty tough to know ahead of time how much a toll is going to be in Illinois. The price changes based on the type of vehicle you're driving and when you use the toll. Generally speaking, each toll will range from $0.50 to $3.00 for a basic sedan, truck, or SUV.
  • Question
    I am trying to pay for the tollway I used on June 26th. It says nothing is owed. The last time I did this I got a late notice with fines. What should I do?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    Yeah, this is something that just happens sometimes. It's frustrating, but Illinois can tend to drag its feed processing those fines. If it gets to 12-13 days since you've driven through the toll and you still don't see your toll, call the customer service number for the Illinois tollway and ask for help.
  • Question
    Can I pay a toll via a phone number using a credit card?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    No, unfortunately you have to pay online. You can't call them to pay over the phone.
  • Question
    Will IPass work in Florida?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    Yes! Florida and Illinois have an agreement as it pertains to tolls, so your IPass will work in Florida.
  • Question
    Can I use my I-Pass when my son is driving me in his car rather than mine? It's registered with the tollway and I have automatic replenishment.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    Yes, the transponders aren't tied to vehicles, they're tied to people. You can totally put your transponder in your son's car.
  • Question
    I want to dispute my invoice. How do I do that? I paid an invoice and received a second invoice for same amount.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    It's very likely that your second invoice was already in the mail before you'd paid the first one. Call the tollway just to check to see if you still owe something. If they say you do, you can submit an affidavit of nonliability for toll in the mail. Look the form up online; it has the address you need on it.
  • Question
    When setting up a pay by plate account for unpaid tolls due to closed cash booths, do I enter the pick-up truck plate number or the horse trailer plate number?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    That's a great question. They snap photos of both front and back license plates. If you have a front plate, you're probably better off putting the truck's plate. If you drove from a state with no front plate, the horse trailer is probably the proper number. You may need to make two separate accounts just to be sure.
  • Question
    For the license plate transponder bumper mount, does it mount to the upper holes or bottom hole of the plate?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    The plate transponder always goes on the upper holes of the front license plate.
  • Question
    What if I don't need my I-Pass any longer?
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    wikiHow Staff Editor
    Staff Answer
    There are no upkeep fees or anything, so you can just leave it in a drawer if you don't feel like deactivating your account. Alternatively, you can deactivate the account online and throw out the transponder.
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit

Return to Full Article