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Q&A for How to Reset a Lost Hotmail Password

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Question

I lost my password and my account is locked, how can I reset it?

Community Answer

Call Hotmail technical support. They will ask questions from your account to prove your account ownership.

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Question

How do I reset my password if my account is locked?

Community Answer

You have to email Hotmail to get it reset. You should be able to provide all account details and some emails that are in that inbox.

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Question

How do I get a new password when I have forgotten mine?

Community Answer

Click on the "Can't access your account?" button to reset your password.

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Question

I got a new phone and forgot my email password. What can I do?

Community Answer

Use the "Forgot Password" option and a reset link will be sent to your backup e-mail address.

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Question

How can I recover my Hotmail account?

Community Answer

There should be a "forgotten password" link on your email site. If you follow the site's prompts, you will be able to recover or reset your password.

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Question

Can I retrieve a lost password using my phone number?

Community Answer

Only if your mobile number is attached to your Hotmail account. If it's not, you will be unable to use your phone number to enter your account.

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Question

Can I add more easy to understand information?

Community Answer

When you make an account it asks you to put in an email address (that has already been made), and it should send an sms or an email.

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Question

How can I reset my password?

Community Answer

You can click on the "forgot password" link, and it will walk you through the steps to reset it.

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Question

How do I recover my Hotmail password when the verification code to reset the password won't work?

Community Answer

Try recovering the password again, which should provide you with a new code. It's possible that your original code expired before you entered it.

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