PDF download Download Article
Update your AirTag's location with these workarounds
PDF download Download Article

Has your AirTag been displaying the same location for a while, even though you've moved it? Perhaps your AirTag is missing, and you've been trying to find it with the Find My app on your iPhone to no avail. While you can't manually refresh your AirTag's location, there are some simple troubleshooting steps you can use to fix the problem. In this article, we'll go over 9 methods to refresh your AirTag so its current location shows properly.

Things You Should Know

  • Your AirTag will update its location automatically if someone with a Find My device is close to it.
  • Ensure Location Services, Find My iPhone, and Bluetooth are all active on your iPhone, as your AirTag uses these services to display its location.
  • If your AirTag is nearby and not refreshing, remove and re-add it to the Find My app.
Section 1 of 9:

Move Closer to the AirTag

PDF download Download Article
  1. AirTags update their location every 1-2 minutes if someone with Find My device is nearby, but if no Apple devices are near your AirTag, the location won't update.[1]
    • AirTags are not real-time trackers. They rely on a combination of Bluetooth, Find My iPhone, and Location Services to accurately report their location.
    • If the AirTag is close to anyone with an iPhone in the Find My network, its location will update. It doesn't have to be your iPhone specifically.
  2. This will notify you if the location has been updated because someone with an iPhone or Apple device in the Find My network moved within range of your AirTag.[2]
  3. Advertisement
Section 2 of 9:

Get Directions to Your AirTag

PDF download Download Article
  1. By asking the Find My app to give you directions to your AirTag, the AirTag's location may refresh.[3]
  2. [4]
  3. If your AirTag is within Bluetooth range, you'll see this option on the screen. It has a green arrow and is next to the Play Sound button.[5]
    • If you don't see Find Nearby, open your iPhone's Settings, go to Privacy & Security > Location Services, and make sure Location Services is enabled. Then, scroll down, tap Find My, and enable Precise Location.[6]
    • If you still don't see Find Nearby, your AirTag isn't close enough to your iPhone. Tap Directions to locate it on a map so you can get close enough to find it.[7]
  4. If you don't see your AirTag on the map, move around until your phone connects to the AirTag.
  5. Advertisement
Section 3 of 9:

Turn On Location Services

PDF download Download Article
  1. AirTag relies on Location Services being on, so if Location Services got turned off on your phone you may not be able to accurately find your AirTag using Find My.[8]
  2. You will have to scroll down a little to find this section, and the menu item has an icon of a white hand in a blue square.
  3. Advertisement
Section 4 of 9:

Ensure Find My iPhone is On

PDF download Download Article
  1. AirTags also use the Find My network, so your AirTag may not work properly if you have Find My iPhone turned off.[10]
  2. [11]
  3. If Find My is already on, it will say On on the menu item.[12]
  4. Advertisement
Section 5 of 9:

Check Bluetooth

PDF download Download Article
  1. AirTags utilize Bluetooth, so if your Bluetooth is turned off you may experience issues with your AirTag's location updating properly.[13]
  2. If Bluetooth is already on, it will say On on the menu item.
  3. Advertisement
Section 6 of 9:

Turn Airplane Mode On and Off

PDF download Download Article
  1. Airplane Mode turns off all of your network connections, and it can be an easy way to refresh those connections to clear out any bugs or glitches that might be occurring that interfere with your AirTag's location.
  2. Advertisement
Section 7 of 9:

Check iPhone Connectivity

PDF download Download Article
  1. AirTags don't use Wi-Fi or your cellular network, but you'll need to be connected to the internet to use the Find My app to check your AirTag's location. If your connection has lapsed, you may experience issues updating your AirTag's location on your iPhone.[15]
  2. If you're already connected to Wi-Fi, it will say On next to the menu item.[16]
  3. Select any network you have access to, and enter the password if necessary.[17]
    • If you can't connect to Wi-Fi, ensure cellular data is still on by tapping Cellular from the main Settings menu and ensuring Cellular Data is toggled on.
  4. Advertisement
Section 8 of 9:

Re-add the AirTag

PDF download Download Article
  1. If your AirTag's location isn't refreshing, removing it from Find My and adding it again may help reset the location.[18]
    • This method will only work if the AirTag is nearby, not if it's lost.
  2. [19]
  3. A screen will come up confirming what will happen when you remove the AirTag.[20]
  4. [21]
  5. Add the AirTag back to your device to see if it helps with the location not updating.[22]
  6. Advertisement
Section 9 of 9:

Replace the Battery

PDF download Download Article
  1. Press down on the stainless steel battery cover on your AirTag and rotate counterclockwise.[23] If your AirTag battery is low, it may have trouble updating its location properly.
    • This method can only be completed if the AirTag is with you, not if it's missing.
  2. [24]
  3. Make sure to use a battery that doesn't have a bitterant coating, as these batteries may not work in your AirTag.[25]
  4. Make sure the tabs on the battery cover align with the slots on your AirTag, then rotate the cover clockwise until it stops moving.[26]
  5. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement

Video

Tips

Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!

You Might Also Like

Pair Jbl Earbuds6 Ways to Pair Your JBL Earbuds: Guide & Troubleshooting Tips
Add Airtag to Second Phone Connect Apple AirTags to Multiple iPhones and Other Devices
Find an Airtag in My Car Find an AirTag in Your Car With an iPhone or Android
Do Airtags Need to Be ChargedDo You Need to Charge Your AirTag?
Turn Off Shareplay Disable and Turn Off the SharePlay Feature in iOS, macOS, and Apple TV
Connect Airtag Without Tab Connect & Set Up an AirTag Without the Plastic Pull Tab
Airtag Not ReachableDoes Your AirTag Say "Not Reachable"? iPhone & iPad Solutions Guide
Connect Logitech Wireless Keyboard Connect a Logitech Wireless Keyboard to Any Device
Charge Nintendo Switch Controllers Charge Your Nintendo Switch Controllers (+ Troubleshooting Tips)
How Often Does Airtag Update LocationAirTags: How and When Your Device Updates Its Location
Why Are My Airpods Beeping12 Ways to Troubleshoot AirPods That Are Beeping
Pair Galaxy Buds7 Ways to Pair Galaxy Buds
Why Is My Airtag Beeping3 Reasons Your AirTag Might Be Beeping & 5 Quick Ways to Fix It
One Airpod Not ChargingWhat To Do When Only One of Your AirPods Charges
Advertisement

About This Article

Nicole Levine, MFA
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 169,884 times.
How helpful is this?
Co-authors: 8
Updated: September 22, 2024
Views: 169,884
Categories: Wireless Technology
Thanks to all authors for creating a page that has been read 169,884 times.

Is this article up to date?

Advertisement