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Is your nano not responsive, frozen, or not playing music? More serious issues that can't be fixed by restarting can usually be fixed by a factory reset, which will delete everything from your iPod. This wikiHow article teaches you how to restart your iPod Nano 7th Generation, 6th Generation, and 5th Generation and older, as well as how to perform a factory reset.

Method 1
Method 1 of 4:

7th Generation Nano

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  1. You'll need to continue holding them down for a few seconds.[1]
  2. The screen will go black and the Apple logo will appear. This process takes 6-8 seconds.[2]
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  3. Your iPod nano should boot normally.[3]
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Method 2
Method 2 of 4:

6th Generation Nano

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  1. You'll need to continue holding the buttons for a few seconds.[4]
  2. The screen will go black and the Apple logo will appear. This process takes at least 8 seconds.[5]
  3. Your iPod nano should boot normally.
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Method 3
Method 3 of 4:

5th Generation and Older Nanos

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  1. [6]
  2. The screen will go black and the Apple logo will appear. This process takes at least 8 seconds.[7]
  3. Your iPod nano should boot normally.
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Method 4
Method 4 of 4:

Restoring All Generations of Nanos to Factory Settings

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  1. Newer Macs don't use iTunes anymore, but PCs do. The steps are the same if you're using Finder.
    • If you have an iPod nano, you'll have to use a computer to restore it to factory settings. Only iPod touch devices can restore without a computer.
    • Since a factory reset deletes everything on the iPod, you don't want this to be the first thing you try when troubleshooting a minor issue. Be aware that this will delete everything from your iPod and reset it to factory settings so it will be like new when you use it again.
  2. If you see a prompt pop up, click Trust This Computer to continue. You shouldn't see this message if you've connected your iPod nano to this computer previously.[8]
  3. It should be listed in the panel on the left of Finder as well as in the top left corner of iTunes.
    • If you don't have a backup, you should back up your data first. Click Back Up Now to save your iPod nano's current information.
  4. You'll see this in the center of your screen.[9]
    • Click Restore again to confirm. All your settings and data on the iPod nano will be deleted and reset to factory settings.[10]
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Community Q&A

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  • Question
    How can I restore an iPod Nano to factory settings and save my music?
    Community Answer
    Community Answer
    Before restoring your iPod, backup the music to iTunes. Restore the iPod, sync it to iTunes and your music should be available on your iPod.
  • Question
    I cannot restore my iPod nano 1st generation no matter what I do. What could be the problem?
    Community Answer
    Community Answer
    I tried most things suggested. When trying to format with Windows I got "Windows cannot complete the format" or similar. Eventually I opened it up, desoldered the battery and resoldered it. After that I could format in Windows and restore in iTunes. I still have a small problem with the battery icon showing almost empty, even when full, but it works.
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About This Article

Darlene Antonelli, MA
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 619,367 times.
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Co-authors: 50
Updated: August 27, 2024
Views: 619,367
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