Starbucks App Not Working? Here’s How to Fix It

Troubleshooting steps to solve Starbucks app problems or errors

Co-authored by Darlene Antonelli, MA Reviewed by Stan Kats

Last Updated: October 13, 2024 Fact Checked

Is the Starbucks app not letting you log in or showing you an error when you try to pay? Starbucks might be having issues with the app's servers, or maybe the app on your phone is outdated. Fortunately, there are some easy ways to fix the Starbucks app not working, and we'll show you how.

Quickly Fix the Starbucks App When It Isn't Working

Check Starbucks' social media or Downdetector to see if they are experiencing issues. If there are no problems with their servers, close and reopen the app, check for updates, clear the cache, offload the app, and finally, uninstall and reinstall it.

1

Check if Starbucks is experiencing a problem.

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Starbucks might be having technical difficulties. You can use sites like Downdetector to see if others are reporting that the app is not working.
- You can also check Starbucks' Twitter (X) page for more updates.

2

Close and re-open the Starbucks app.

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A temporary glitch can prevent the Starbucks app from working. Get rid of this glitch by forcing the app to close and then opening it again.
- To force close an app on Android: Press the three-line icon at the bottom of your screen, or swipe up from the bottom, then swipe on the Starbucks app to close it.
- To force close an app on iPhone: Swipe up from the bottom of your phone (or double-press the Home button for older iPhones), then swipe up on the Starbucks app to close it.

3

Restart your phone.

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Simply turning it off and back on might help. Restarting your phone can clear out any temporary glitches or software bugs preventing you from using the Starbucks app.
- To restart your Android or iPhone, press the side button, then press Restart.

4

Update the app.

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Outdated apps can be glitchy and not work. Whether you have an Android or iPhone, open your Google Play Store or App Store and make sure the app is up-to-date.
- For Android, open the Google Play Store, search for Starbucks, and tap Update if you see it.
- For iPhone, open the App Store, search for Starbucks, and tap Update if you see it.

5

Clear the app data on Android.

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Corrupted data can cause the app not to work. This option is not available for iPhones, so skip it if that's the kind of smartphone you have.
- To clear an app's cache and data, go to Settings > Apps > Starbucks > Storage > Clear data.

6

Offload the Starbucks app on your iPhone.

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This clears the app cache but retains your data. It's very similar to clearing the cache on an Android, but you'll need to re-download the app to finish the process.
- To offload the app, go to Settings > General > iPhone Storage > Starbucks > Offload App > Offload.
- Once the app is offloaded, open the App Store and download it again to see if it works.

7

Uninstall and reinstall the app.

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Corrupted app files can prevent the app from working. You can easily solve this issue on iPhone and Android by uninstalling the app, then going back to the Google Play Store (Android) or App Store (iPhone) and re-installing it.
- All your data will be deleted in the process, so you'll have to sign in again.