How to Get a Refund on Valorant Skins, VP, and More: Full Guide

A definitive guide on how to get a refund on your Valorant items

Co-authored by Hannah Dillon

Last Updated: May 20, 2024 Fact Checked

Are you trying to get a refund on something you bought in Valorant? Riot will refund certain Valorant items, but not all of them. The most important caveat is that the item must have been purchased in the last 2 weeks, and it can't be used or upgraded. Riot will also let you refund VP, as long as it was purchased in the last 2 weeks and you haven't used any of it. Getting a Valorant refund is simple, and in this wikiHow we'll teach you exactly how to do it.

Quick Steps

Make sure your item was purchased recently and is unused.
Sign in to the Valorant support website with your Valorant account.
Scroll down and click on Get My Order History.
Click Refund next to the item you want to return.

Steps

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1
Determine if your item can be refunded. Riot Games will only offer refunds on certain Valorant items, and only if they are unused and it's been 14 days or less since purchase. An item is considered "used" if it's equipped and you enter a game with it, including custom games or practice mode.^{[1]
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- The following items can't be refunded:
  - Used and/or upgraded weapon skins
  - Weapon skin levels and variants
  - Weapon skin bundles
  - Used accessories
  - Agents
  - Premium battle passes and BP levels
  - Radianite Points
  - Purchases made with Kingdom Credits
- VP can also be refunded, as long as you request a refund within 14 days of purchase, and none of the VP was spent.
2
Log in to your Valorant account. Go to [support-valorant.riotgames.com/hc/en-us/signin Valorant's support site] and log in. From here, you can see all of your items that can be refunded, and you can do a refund right from that webpage.
- If you're looking to refund VP or you're not able to get a refund via the link above, you can also fill out a support ticket for help. Select "In-Game Refund" or "Cash Refunds" to be directed to the right department.
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You may have to scroll down the page to see the option to view your order history.
4
Find the item you want to return and click the Refund button. Follow the on-screen instructions to finish the refund process. If your item is eligible for a refund, you should get your refund instantly, in most cases.
- If you submit a support ticket, it will take a little bit longer to get your refund as you must wait for a Riot customer service agent to reach out to you.

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Tips

If you buy a bundle item individually and then decide to buy the full bundle later, request a refund for the individual item before buying the bundle. Once you buy a bundle, you won't be able to get a refund on the first, individually-purchased item.

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