This article was reviewed by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
This article has been viewed 50,008 times.
Are you wondering why you can't receive money using Cash app? There are multiple reasons a transaction fails, like server issues, poor internet connection, outdated app version, insufficient balance, etc. However, you can also take different troubleshooting steps to fix the error. This wikiHow article lists ways to solve why you can't get money on Cash app.
Steps
Expert Q&A
Video
Tips
-
If you're trying to send money through the app and get a "Recipient unable to receive payment," they most likely have account issues, like a temporary account suspension, verification problem, or account restriction.Thanks
-
For seamless transactions in the future, make sure you have a good internet connection, have an updated app, verify your account and that the amount you're withdrawing isn't more than your balance, make sure your debit card is within expiration limits, check your Cash App limitations, and check that you have the right bank information entered in.Thanks
-
In case a random person sent you money, know that it's a scam! Trust only the payments made from family and friends.Thanks