Tips and Workarounds for Creating a New Snapchat if You’ve Been Banned

The best way to create a new account if your Snapchat has been permanently locked

Co-authored by Megaera Lorenz, PhD Reviewed by Anyah Le Gilmore-Jones

Last Updated: June 27, 2024 Fact Checked

If your Snapchat account has been permanently locked or banned, creating a new account can be tricky. To avoid getting your new account immediately locked, your best bet is to create it on a different phone or other mobile device from your previous account. If your account is blocked because you live in a region where Snapchat is banned, you can get around the block with a VPN. We’ll also talk you through a few methods you can try to get your old account unlocked.

Things You Should Know

The best way to get around a Snapchat ban is to make a new Snapchat on a different phone.
Install a VPN to get around regional bans on Snapchat.
Before creating a new account, see if you can get your old account unlocked.
Make sure there are no unauthorized third-party Snapchat apps or plugins on your device.

1

Set up your new account on a different phone.

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Many banned users report that this is the most effective solution. Snapchat can detect the IP address of the device you used to create your account. This means that if you try to make a new account on your current phone or mobile device, it may end up getting blocked again. To get around this issue, install Snapchat on a completely new device and set up a new username and password.
- Some users report that it doesn’t matter if you use the same phone number or email to create your new Snapchat, as long as you’re using a different phone or tablet to create your account.

2

Try using a VPN if your block is location-based.

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A VPN can help you get around local bans on Snapchat. In some parts of the world, users are occasionally banned from using Snapchat by their local governments. Some schools, universities, and workplaces may also block their students or employees from accessing Snapchat. To get around these bans, try installing and activating a VPN (Virtual Private Network) on your mobile device or computer, then creating or logging in to an account on Snapchat.^{[1]
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- Some popular VPNs for getting around regional Snapchat bans include NordVPN, Surfshark, and ExpressVPN.
- In order to successfully unblock Snapchat, you’ll need to use the VPN to connect to a server in a region where Snapchat is allowed.

3

Uninstall any third-party add-ons before making a new account.

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Snapchat doesn’t allow third-party apps or plugins. If you’ve been using any third-party apps, plug-ins, or tweaks to enhance your Snapchat experience, that may be part of the reason your account was banned to begin with.^{[2]
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Research source} When you set up your new account, make sure you don’t have any of those apps installed on your device, or you might end up getting banned again.
- Unauthorized third-party Snapchat apps include SCOthman, Snapchat++, Phantom, Sneakaboo, SnapTools, and Emulator.

4

Try to get your current account unlocked.

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You may be able to unlock your account instead of creating a new one. Depending on why your Snapchat account was locked in the first place, it may be possible for you to get it back. To unlock your account:^{[3]
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- Wait a few hours before trying to log in again after getting a message that your account is locked.
- Open the Snapchat app or visit the Accounts Portal: https://accounts.snapchat.com/accounts/welcome.
- Log in with your username and password.
- Select Unlock my account from the accounts menu.
- On the next screen, click or tap Unlock. Follow the instructions to unlock your account (for example, you might be asked to verify your phone number).
- If you’ve been using any third-party apps or plug-ins to modify Snapchat, you’ll need to disable or uninstall them before you can successfully unlock your account.^{[4]
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- Keep in mind that if you’ve severely violated any of Snapchat’s community guidelines or terms of service, your account may be permanently locked.

5

Contact Snapchat customer service to appeal the ban.

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If all else fails, you may be able to get the ban reversed. If you keep making new accounts only to get banned again, you may need to take additional steps. Keep in mind that this is only likely to work if you didn’t actually violate any of Snapchat’s community guidelines or terms of service. To contact Snapchat:
- Submit a request using this form: https://help.snapchat.com/hc/en-us/requests/new?ticket_form_id=76586&selectedAnswers=5779421190160384. Select the option that best matches the issue you’re having under the What can we help you with? header (e.g., “I think my account was compromised” or “I can’t access my account”), then fill out the form with your account details and a description of the problem.
- You can also reach out to Snapchat’s support team on Twitter: https://twitter.com/snapchatsupport.

6

Avoid using third-party services to unban your account.

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Beware of scammers claiming they can get your account unlocked. According to the Snapchat support website, the only legitimate way to get your account unlocked is by using the Snapchat app, website, or official customer support channels. If you see someone online claiming they can help you get your account unbanned, they’re probably a scammer.^{[5]
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- Never give out your Snapchat login information to anyone you don’t know or trust.

Expert Q&A

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Question

Can I recover a deleted Snapchat account?

Naveh Ben Dror
Social Media Security Expert
Naveh Ben Dror is a Social Media Security Expert and the CEO of Spikerz based in Tel Aviv, Israel. Naveh and his team provide social media protection for content creators, businesses, and enterprises. His professional background is in international brand marketing and e-commerce. Naveh received both his Bachelor of Law and MBA from Reichman University.

Naveh Ben Dror

Social Media Security Expert

Expert Answer

Recovering a deleted Snapchat account can be pursued through two avenues. Firstly, within the initial 30 days of deactivation, reactivation is possible. Accessing Snapchat settings provides an option for reactivation. Alternatively, after 30 days when the account is permanently deleted, contacting Snapchat support becomes essential. To initiate this process, visit snapchat.com/support, navigate to the Contact Us section, and select relevant options like "I can't access my account" or "I think my account was compromised." Submitting an appeal detailing the situation and requesting assistance is the subsequent step.

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Question

Can I view a blocked Snapchat account by using a VPN?

Naveh Ben Dror
Social Media Security Expert
Naveh Ben Dror is a Social Media Security Expert and the CEO of Spikerz based in Tel Aviv, Israel. Naveh and his team provide social media protection for content creators, businesses, and enterprises. His professional background is in international brand marketing and e-commerce. Naveh received both his Bachelor of Law and MBA from Reichman University.

Naveh Ben Dror

Social Media Security Expert

Expert Answer

Using a VPN does not grant you the ability to view a blocked Snapchat account. The blocking functionality on Snapchat operates independently of your internet connection. While a virtual private network (VPN) is designed to mask your IP address and secure your internet connection, it does not alter the operation of Snapchat's blocking feature. If someone has blocked you on Snapchat, using a VPN will not provide you access to their account or messages. The blocking mechanism is unique to the Snapchat application and cannot be circumvented by the use of a VPN.

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