2 Quick Ways to Get Back Into a Yahoo or Yahoo Mail Account

Download Article

Sign back into your new or old Yahoo mail account

Written by Rain Kengly

Last Updated: December 20, 2024 Fact Checked

Download Article

• Using the Sign-In Helper
|
• Contacting Yahoo
|
• Video
|
• Q&A
|
• Tips

|Show more |Show less

Having trouble getting into your Yahoo Mail account? As long as you have a backup email address or recovery phone number, recovering your Yahoo Mail account will be quick and easy. We'll show you how to restore access to your Yahoo Mail account, even if you no longer remember your password.

Getting Your Yahoo Account Back

To recover your Yahoo or Yahoo Mail account, go to https://login.yahoo.com/forgot. Enter any email or phone number associated with your account to receive a verification code. Enter the code to log in and create a new password.

Steps

Method 1

Method 1 of 2:

Using the Sign-In Helper

Download Article

1. 1
   Go to https://login.yahoo.com/forgot in a web browser. This website will help you get back into your account. You'll just need one of the following:

   • Sign-in email address or phone number
   • Recovery phone number
   • Recovery email address
2. 2
   Enter an email address or phone number and click Continue. The email or number must be connected to the Yahoo account you want to recover.

   • You must have access to your recovery email address or phone number to restore your account. If there's no way for you to access those accounts, you can speak with someone from Yahoo's support team for a small fee.
   • If you haven't signed into your account in over 12 months, your account may have been permanently deleted from Yahoo's server.
   Advertisement
3. 3
   Click Yes, send me a verification code. Make sure the email or phone number is correct; it will be partially displayed. If it's incorrect, click I don't have access to this email to display another option.

   • If you don't have access to any of the backup options, you'll see a message that says "Uh-oh… Looks like we can't recover your account online." To try again with a different possible email or phone number, click Start Over.
   • If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit.
4. 4
   Find the verification code in the message from Yahoo. If you selected an email message for recovery, open that address's inbox, then open the message from Yahoo. If you entered a phone number, you'll receive a text message with the code.

   • If you don't see a message from Yahoo in your email inbox, it may be in your Spam or Junk folder.
5. 5
   Enter the verification code and click Continue. At this point, your account is recovered. Since you don't have access to your old password, you'll be given the opportunity to create a new one now.
6. 6
   Click Create a new password. This is the second option.
7. 7
   Type your new password. Make sure to use a complex password.

   • You may need to enter it twice.
8. 8
   Click Continue. You are now logged into your account with your new password.

   • Once you sign back in, you'll have the option to edit your recovery options. You can add additional recovery accounts or remove ones you no longer have access to by following the on-screen instructions.
Advertisement

Method 2

Method 2 of 2:

Contacting Yahoo

Download Article

1. 1
   Call (800) 745-0739 to Contact Yahoo. This is Yahoo's paid premium support line, Yahoo Plus Support. You'll be connected to a live agent, who can then help you gain access back into your account. This is only available in select countries.

   • You may be asked to provide security information, such as your date of birth.

Community Q&A

Search

Add New Question

• Question

  How do I get my account back if I deleted it?

  

  Community Answer

  After 90 days, you can make a new one. Or else, contact Yahoo for support.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

  Yes No

  Not Helpful 51 Helpful 83
• Question

  My phone number is not receiving my account key, and because of that I can't login to my Yahoo account, what can I do?

  

  R2_d2000

  Top Answerer

  Make sure that Yahoo's number is not blocked on your phone, you can also try to Contact Yahoo.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

  Yes No

  Not Helpful 26 Helpful 73
• Question

  How can I add a new phone number to my Yahoo ID?

  

  R2_d2000

  Top Answerer

  The article How to Update Your Yahoo Contact Information should help.

  Thanks! We're glad this was helpful.
  Thank you for your feedback.
  If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

  Yes No

  Not Helpful 8 Helpful 31

See more answers

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Submit

Advertisement

Video

Tips

• Once an account is marked for deletion, you can't cancel the deactivation process.
  Thanks

  Helpful 0 Not Helpful 1
• You can sign into an account you deactivated for 90 days after deactivating it.
  Thanks

  Helpful 0 Not Helpful 0

Submit a Tip

All tip submissions are carefully reviewed before being published

Name

Please provide your name and last initial

Submit

Thanks for submitting a tip for review!

Advertisement