This article was co-authored by wikiHow staff writer, Eric McClure. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. His digital chapbook, The Internet, was also published in TL;DR Magazine. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundation’s Open Door Reading Series in 2015. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University.
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StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Luckily, we’ve compiled (and tested!) the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue you’re having. Read on to get the help you need to contact StubHub.
Getting StubHub Support
Call 1-866-788-2482 to speak to a customer service representative from StubHub wherever you live in the world. Or, message StubHub on Facebook or Twitter. StubHub will refund your money if your event is canceled or they made a mistake, but they won’t refund your money otherwise, unfortunately.
Steps
Community Q&A
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QuestionHow do I get my tickets back if they didn't sell?wikiHow Staff EditorThis answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
Staff AnswerwikiHow Staff EditorStaff AnswerIf your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. -
QuestionHow do I ask Stub Hub to list an event for which I have tickets?wikiHow Staff EditorThis answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
Staff AnswerwikiHow Staff EditorStaff AnswerThey mention on their website that you should call their normal customer service number to ask about adding an event. -
QuestionI live in Singapore where the StubHub app is not avail. I ordered tickets but can't view them online even with the access code. The contact number is only for US and Canada. How do I contact?wikiHow Staff EditorThis answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
Staff AnswerwikiHow Staff EditorStaff AnswerStubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help.
Tips
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You can find a list of commonly asked questions for StubHub users online on their support page.Thanks
References
- ↑ https://www.elliott.org/company-contacts/stubhub/
- ↑ https://gethuman.com/phone-number/StubHub
- ↑ https://www.bbb.org/us/ca/san-francisco/profile/event-ticket-sales/stubhub-1216-564006
- ↑ https://support.stubhub.com/articles/61000276300-postponed-rescheduled-or-canceled-events
- ↑ https://support.stubhub.com/articles/61000276681-need-to-cancel-a-purchase