Q&A for How to Contact Steam Support

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  • Question
    How do I check a code?
    Wolf OG
    Wolf OG
    Community Answer
    If you are talking about a game code: 1. Launch Steam and log into your account. 2. Go to "Games," then click on "Activate a Product on Steam." 3. Enter the code you purchased. 4. Go to your games list in Steam, highlight the game, and click "Install."
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    Not Helpful 29 Helpful 9
  • Question
    I go through the process of changing my password as it tells me it is incorrect but when I am done I still cannot log in. How do I contact Steam if I cannot log in?
    Belle K.
    Belle K.
    Top Answerer
    Email steam support through your actual email, stating what is happening. They should be able to help you through email if you can't login. Use the steps above for contact details or check the Steam website.
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    Not Helpful 70 Helpful 29
  • Question
    Why won't Steam let me log in with the correct details?
    ture znipp
    ture znipp
    Community Answer
    Contact Steam Support. Your account could be compromised. They will help you almost immediately.
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     If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 98 Helpful 18
  • Question
    I am trying to log into my steam account but it won't let me. I know my email, account name and password but it still says that it is incorect. any ideas?
    ture znipp
    ture znipp
    Community Answer
    Your account may be compromised. Contact Steam support and they'll help you get your account back.
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     If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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    Not Helpful 60 Helpful 8
  • Question
    The codes on 2 cards I bought today are not readable. How can I get help with this?
    ture znipp
    ture znipp
    Community Answer
    Are the codes invalid, or can you physically not read them? Either way, you can return them to the shop you bought them from, explain the situation and receive assistance or replacements.
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    Not Helpful 16 Helpful 0
  • Question
    I purchased a 200 dollar Steam card to send to a friend who wanted to order a couple games but then I got a call from my friend who said wasn't able to use card as it kept saying invalid. I want a refund!
    Toasterflame
    Toasterflame
    Top Answerer
    Steam does not handle the physical gift card production. You will have to contact the company that produces these cards. Start with contacting the place you purchased it from.
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    Not Helpful 5 Helpful 5
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