How to Get Unbanned on Bumble & Retrieve Your Account

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Tips to appeal Bumble blocks, reset an account, & avoid future bans

Co-authored by Christina Bachelor and Bailey Cho

Last Updated: April 24, 2024 Fact Checked

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Appealing the Block

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Resetting Your Account

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Preventing Future Blocks

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Video

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Tips

Getting blocked on Bumble can be an unpleasant surprise, but luckily, it’s possible to get your account reactivated in just a few steps. In this article, we’ll walk you through the process for appealing a block on your Bumble account, including what to do if your appeal is rejected. We’ll also explain why you may have been suspended in the first place, plus provide tips to avoid getting blocked again.

Best Way to Get Unbanned from Bumble

If you believe Bumble banned your account on accident, reach out to their support team and submit an appeal on their Contact page. Explain the situation in detail, and provide screenshots to support your claim. If your appeal is rejected, make a new account with a different email, phone number, or payment method.

Method 1

Method 1 of 3:

Appealing the Block

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Send a message to Bumble’s support team. If you think you were blocked from Bumble by mistake, you might be able to get their support staff to unblock you. Go to their Contact page to submit an appeal.^{[1]
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- Select Report a technical issue from the list of possible subjects, then choose Other from the Choose a service section.
- Provide any other information requested on the form, such as your name, email address, Bumble mode, and which platform you’re using to access Bumble.
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Explain why you think you should be unblocked. At the bottom of the contact form, you’ll be able to explain what you were doing when the problem happened, plus provide additional information about your request. Give as many details as possible so it’s easier for Bumble’s support team to evaluate your request.
- For example, you could say, “When I logged in this morning, I got a message saying my account has been blocked. I reviewed the community guidelines and I’m sure I haven’t violated any of them, so I think this may have been a mistake. Would it be possible to get my account reactivated? Thank you.”
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Provide a screenshot to support your request, if possible. This step is totally optional, but it may help your case if you can provide evidence that the block was a mistake. To upload a screenshot, click the + button under Attach a screenshot (optional) in Step 3 on the contact form.^{[2]
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- For example, if you were blocked after a conflict with another user and have screenshots of your conversation, you can use them to support your appeal.
According to some users, it may take up to a month for customer support to respond to your request. In the meantime, try to be patient—they are less likely to unblock your account if you spam their help desk with multiple requests.

Method 2

Method 2 of 3:

Resetting Your Account

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Try to reset your account if a ban appeal doesn’t work. While resetting your account is a popular method for getting around a Bumble block, it’s technically not allowed under Bumble’s terms and conditions.^{[3]
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Research source} Use this method if their support team doesn’t approve your request to have your account unblocked, but keep in mind that you might be banned again if you get caught.
- There’s no penalty for deleting an old Bumble account and creating a new one. However, if you repeatedly delete and remake your account, you may get shadowbanned (where your profile doesn’t appear to other users).^{[4]
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Cancel your premium subscription if you have one. If you’ve signed up for Bumble Boost, unsubscribe before deleting your account to avoid an auto-renewal charge.^{[5]
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Research source} Depending on how you signed up, there are a few different ways to do this:
- If you subscribed via the Apple app store, open Settings on your phone and tap your Apple ID. Then, open Subscriptions. Scroll down until you find Bumble Boost in your list of subscriptions, tap on it, and select Cancel Subscription.
- For subscriptions through Google Play, open the Google Play Store app and select Subscriptions from the main menu. Find Bumble in your list of subscriptions, select it, and tap Cancel.
- If you subscribed directly through the Bumble app on an Android phone, open the app and open the menu in the top-left side of the screen. Select the Bumble Boost icon under your profile picture. Tap Manage your subscription under the subscription expiration date, then select Cancel.
- If you subscribed through Bumble Web, go to the Bumble website and log in. Click on your profile picture on the top left-hand side of the screen, then select Manage your Boost. Click on Unsubscribe, which is located under the summary of your subscription.
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Delete your account using the Bumble app. Open the Bumble app, then locate the Profile icon at the bottom left side of the screen—it looks like a gray silhouette of a head and shoulders. Next, tap the gear at the top right corner of your profile. Scroll down and select Delete account, then follow the prompts to finish the termination process.^{[6]
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- If you’re having trouble deleting your account, you can always put in a request using Bumble’s Contact form. Select Request my data from the subject list and specify that you want to delete your account. Keep in mind that it may take several weeks for Bumble to process your request.
If you signed up for Bumble through Facebook, you’ll need to delete it there as well. To do this, log into Facebook and open the Account menu. Select Settings & Privacy, then click on Settings. Scroll down to Apps and Websites and find Bumble in the list of apps. Click Remove to unlink Bumble from your Facebook account.^{[7]
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Sign up again with completely new login details. You won’t be able to reactivate your blocked account once you delete it, so you’ll need to create a totally new account. To avoid getting blocked again, wait at least 24 hours after deleting your account and try any of the following options:^{[8]
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- Sign up with a new email address or through a different Facebook account.
- Use a new phone number if you want to sign up with the Use mobile number option.^{[9]
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- Make an account on a new device or download a VPN so your IP address appears different.^{[10]
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- Delete the metadata of your original profile photos, or edit them slightly, so Bumble’s algorithm doesn’t recognize them (and ban you again).^{[11]
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- Enter different payment details than before. If you directly input your credit card number when creating your original account, for example, you could use Apple Pay or PayPal instead.^{[12]
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Method 3

Method 3 of 3:

Preventing Future Blocks

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Treat other users with respect. Bumble takes harassment and disrespectful behavior seriously. One of the best ways to avoid getting blocked on Bumble is to behave appropriately in your interactions with others. This includes:^{[13]
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- Avoiding personal attacks, threats, or body shaming.
- Steering clear of hate speech, slurs, and other offensive language.
- Respecting your matches’ boundaries and asking for their consent before sending sexual images or messages.
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Personalize your messages to potential matches. If you copy and paste the same message to every person on the app, you run the risk of getting reported and blocked for spam.^{[14]
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Research source} Instead, take the time to come up with creative icebreakers for every match—you’re more likely to make a genuine connection this way!
- Not sure how to break the ice? Try these smooth pick-up lines to spark a fun and lively conversation!
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Stay away from soliciting and self-promotion. Some people try to use Bumble as a way to sell stuff or gain followers on social media—which is a good way to get yourself blocked. Stick to using Bumble for its intended purpose, which is to make genuine connections with potential dates, friends, or fellow professionals in your field.^{[15]
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- Asking for money, trying to sell products or services, and advertising subscription-based services are all banned activities on Bumble.
- It’s okay to link to your social media accounts in your profile, but you’re not allowed to advertise them to your matches. To make a good Bumble profile, come up with a unique bio, upload high-quality photos, and ask a trusted friend to look over it.
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Steer clear of illegal activity. This one pretty much goes without saying, but don’t use your Bumble account to do anything that’s against the law. If you’re caught doing anything illegal, Bumble will definitely block you!^{[16]
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- This includes: asking users for drugs, preying on minors, cyberstalking, and prostitution.
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Avoid signing up for new accounts repeatedly. Bumble is pretty lax about letting you delete your account and sign up for a new one, but you could get flagged as a bot or spammer if you do it too often. If possible, stick to the same account for all your activity on Bumble.^{[17]
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- If you need a break from Bumble, you can always put your account in Snooze mode instead of deleting it and starting over. Open your account and go into Settings, then tap Snooze. From there, set the length of time you plan to stay in Snooze mode.^{[18]
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Tips

Sometimes, getting blocked on Bumble is out of your control—another user may misinterpret something you said, then report you for being offensive or inappropriate.^{[19]
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Research source} If this happens and you can’t retrieve your account, the best option is to get a new device or try other dating apps.

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